Steering suddenly went out

I am one of those that would never take my car to Toyota for any of their maintenance packages, but I would have accepted that deal in a heartbeat.
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Yes, I am the same way--my car had stopped going to the dealer when it stopped being free. So I have to give this dealer their props. They dealt w/Toyota and had it fixed and serviced before Toyota even got back to me on my initial call. Northside Toyota in Chicago.