Safety Recall Rear Doors

I got my lock switches replaced today finally. For all my (legit) complaining about all the other times I have gone to the dealer, this time was completely pleasant! It took all day, but I wasn't in a rush, so wasn't pushing them.

Will

 

Toyota pays the dealers 1.4hrs for the job(including 0.1hrs for administrative overhead). If the tech was able to start on the job immediately, and this wasn't the first one they did, an hour isn't unreasonable. Especially since it sounds like two techs might have been briefly working on it at the same time.

The 3-4 hour estimates probably come from adding in buffer time when the car has been dropped off, but the tech can't get to it right away. Customers are much happier getting word their car is done early, as opposed to showing up and finding out it isn't finished yet.

 

Yeah my dealer does this too. I still need to book my recall. We've been busy at work and if can wait a bit longer to avoid scheduling headaches with their shuttle service.

I'd like to work at the dealer while they do it since I book early in the AM, and they usually finish WAY ahead of schedule to your point. But my calendar is full of stuff I can't do reliably or sensitively from the dealership. I need to get back to the paperwork part of my work swing for that.

It also doesn't help that prius are so few sold until very recently here, that I do have that worry about how many times people have had the work done lol Its my first new car so I'm extra cautious about people pulling it apart

 

I got mine done yesterday when I went in for the 15k service. Took probably 2.5 hours.

Now, I notice that with the rear doors open, if you go and depress the lever as if to open the door, it makes the activation noise. Both doors and, yeah, you can definitely hear it. I did not notice this behavior pre-recall, especially how you can hear it now.

For all the owners who are skeptical of a tech's ability to perform said recall, don't be. Dealerships aren't just gonna let some random guy work on your car. They know what they're doing.

 

Maybe you just hadn't done that. The motor on mine does that after recall, just as it always did.

They just replaced the switch. There's no new motor or wiring logic.

 

I have gotten a physical mail regarding the recall, i also have watched videos on it way before they announced the official recall. Luckily, my 2023 XLE, no issues, have driven in heavy snow, heavy rain, have withstand me power washing the car every week. Cheers!

 

Just curious if anyone has run into this but I heard that if you have window visors that you have to remove the rears to gain access to the switch. Has anyone run into this issue?

 

I took my car in early morning today and the service advisor asked if I wanted to wait but it will take 2 hours so I took their shuttle home. I got a call 2 hours later that my car was ready! My invoice showed 1.4 unit for the job.

 

Got mine done yesterday. Estimated 90 minutes and that's pretty close to what it took.

 

I suggest you guys take a good look at your doors after you get it back. I did mine about 3 or 4 weeks ago. Took about 4 hours. Today as I’m cleaning the car I noticed the window seal was not put on correctly and I noticed dents on both doors they worked on. So disappointed.

 

Oh my goodness! Mine's going in tomorrow. Thanks for the heads-up.

 

Here are some more pictures.

 

theRob, Have you talked to the dealer service about this yet? I had an appointment to have mine done this morning. But after seeing your post I cancelled it. I see you're in Florida. Please tell me it's not Daytona Toyota that did this. Thank you.

 

Yeah, we want a name! That's got to be the worst one we've seen so far!

On a side note, I also got mine done. I don't see any damage but my trim by the handle is tucked in on white side and out on the other! On this side the trim closest to the handle is tucked in at the bottom and towards the top isn't. Anybody have any pics of theirs? I'm not sure what it's supposed to be.

Trying to add a pic and link if it doesn't work:



F54-AC96-E-C491-4-D8-D-BB7-A-96210657-EA69 hosted at ImgBB — ImgBB

 

I haven’t talked the dealer yet. I was going to today but did not get a chance to. It’s West Kendall Toyota in Miami.