1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Prius Recall Campaign 40D

Discussion in 'Gen 2 Prius Main Forum' started by randalla, May 28, 2004.

Page 2 of 4
  1. mikepaul

    mikepaul Senior Member

    Joined:
    Dec 2, 2003
    1,763
    6
    0
    Location:
    Columbia, SC
    Vehicle:
    2004 Prius
    I'm devistated. Two recalls so far, and I don't need either. I called this morning, and the young lady couldn't find my VIN on the list.

    Ah, well...
     
    #21 mikepaul, Jun 3, 2004
  2. jchu

    jchu New Member

    Joined:
    Mar 2, 2004
    1,063
    0
    0
    Location:
    Nampa, ID
    When I called the Toyota Service Center on Tuesday to find out if my VIN was involved (yes) I asked what the issue was. What I was told over the phone was that it is an important but not critical and has something to do with a potential for the earlier version of ECU software to miss some diagnostic error codes and the SSC 40D update would correct this.
     
    #22 jchu, Jun 3, 2004
  3. sparkymarvin

    sparkymarvin Member

    Joined:
    Jan 22, 2004
    144
    2
    0
    Location:
    At the airport.
    Vehicle:
    2004 Prius
    Yes, I was also told over the phone that it was important but not critical and that it has something to do with the diagnostic ECU software to miss some diagnostic error codes.

    This may be true because at about 8K miles I got a check engine/red exclaimation point briefly and when I checked the codes I found nothing.(I'm now past 12K and everything is A-okay)

    I have made an appointment to have the SSC40D work done on Monday, and will post a report of everything in this thread shortly after.

    ~Andrew

    PS I hate going into the dealer too. Wish me luck.
     
    #23 sparkymarvin, Jun 3, 2004
  4. mdacmeis

    mdacmeis Member

    Joined:
    Mar 30, 2004
    133
    2
    0
    Location:
    Michigan
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Advanced
    The issue has to do with the inability of the service tool to correctly read some diagnostic codes under certain conditions. The problem is reported to be a software error in the powertrain ECU, which communicates the fault codes to the service tool. The recall is required because the inability to read emissions related codes violates the OBD-II requirements, making the vehicle non-compliant with current emissions laws. Thus, all must be fixed to preserve the EPA certification, as well as certain state certifications such as California.
     
    #24 mdacmeis, Jun 3, 2004
  5. Poppajack747

    Poppajack747 Junior Member

    Joined:
    Feb 25, 2004
    67
    2
    4
    Location:
    Shoreview, MN
    Vehicle:
    2011 Prius
    Model:
    II
    Recall card

    I got a postcard from my dealer, not a letter from Toyota. The recall refered to is #22-I-22049. Nothing about 40D. I'll have to ask the dealer why no letter. My VIN ends in 9025.
     
    #25 Poppajack747, Jun 3, 2004
  6. bbridgewater

    bbridgewater New Member

    Joined:
    Jan 23, 2004
    43
    0
    0
    Location:
    Tulsa, OK
    Me too (on the 40D)

    My Prius is at the dealership now getting its 5K service and the work done on the SSC-40D recall. The dealership hadn't heard of this recall (bought my Prius in another state and just had a postcard), so my Prius is their guinea pig...lucky me! I'll let you know how it all turns out.

    Beth
     
    #26 bbridgewater, Jun 8, 2004
  7. bbridgewater

    bbridgewater New Member

    Joined:
    Jan 23, 2004
    43
    0
    0
    Location:
    Tulsa, OK
    ...I guess it all turned out fine. It was a problem with the ECU and it not reporting correctly to some the scan tools the service people use to diagnose Prius problems. Okay, now I'm ready for the Guess Gauge fix! Come on, Toyota!!

    Beth
     
    #27 bbridgewater, Jun 8, 2004
  8. randalla

    randalla Member

    Joined:
    Jan 22, 2004
    370
    2
    0
    Location:
    Lexington, SC
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Man, we are all ready for the guess guage fix :lol: The doctors at Toyota simply have to do something about this bladder shrinkage condition that's been causing premature fuel spurtage!
     
    #28 randalla, Jun 8, 2004
  9. bigbaldcuban

    bigbaldcuban New Member

    Joined:
    Feb 16, 2004
    599
    1
    0
    Location:
    Mansfield, TX
    Maybe you should only wash it with cold water and not rub it too much.....

    Oh wait....I just realized you were talking about the car.

    Never mind then
     
    #29 bigbaldcuban, Jun 8, 2004
  10. eak354

    eak354 Member

    Joined:
    Dec 18, 2003
    447
    0
    0
    Location:
    HI
    Vehicle:
    2004 Prius
    i havent heard anything from my dealership about that ECU update. should i inquire or just wait for a notification? did all of you receive a letter regarding this? can it wait? i'm thinking of asking about it and having it done when i bring it in at 5000miles.
     
    #30 eak354, Jun 8, 2004
  11. randalla

    randalla Member

    Joined:
    Jan 22, 2004
    370
    2
    0
    Location:
    Lexington, SC
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    My dealer's service department did the recall while my car was in for mudflap installation. The first I heard about the recall is when I went to pick up my car at the end of the day. The service rep said that they only got the recall notice two days beforehand.
     
    #31 randalla, Jun 8, 2004
  12. efusco

    efusco Moderator Emeritus
    Staff Member

    Joined:
    Nov 26, 2003
    19,891
    1,193
    9
    Location:
    Nixa, MO
    Vehicle:
    2004 Prius
    Model:
    N/A
    What did they charge you to install the mud flaps? If you don't mind sharing. I guess I never even gave a thought to having someone else do it b/c it was quite simple and took only about 30-45 minutes.
     
    #32 efusco, Jun 8, 2004
  13. randalla

    randalla Member

    Joined:
    Jan 22, 2004
    370
    2
    0
    Location:
    Lexington, SC
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    On the evening that I was picking up the car, I was running down my list
    of dealer add-ons with the dealer's accessory salesshark. One of my requested add-ons were the mudflaps. I was assuming at the time that the dealership had or could obtain the correct molded Toyota mudflaps that are offered as an option in Canada and the SE U.S. but not the Mid-Atlantic region for some odd reason. I was expecting to pay the SE Toyota price of $89 but the salesshark was unmoveable at $149. :x

    Well, what the dealer first installed were some generic flat mudflaps that looked like they came out of a JC Whitney magazine. You know the kind, the only thing that they were missing were the Yosemite Sam cartoon character with "Back Off" inscribed below him.

    I worked with my salesman and the Business Manager who were both mystified as to why Toyota markets the genuine mudflaps so strangely. After discussing options with the Business Manager, I went ahead and ordered a set of the real things from Toyota.parts.ca and the dealer's service department installed them for me and reimbursed me for the cost and shipping charges.

    Yeah, $149 was expensive, but ultimately I got what I wanted and feel pretty good about the dealer working through this with me.

    Why didn't I do the install? Time factor. With a two year old running around the house, time for doing such projects is at a premium. :roll:
     
    #33 randalla, Jun 9, 2004
  14. efusco

    efusco Moderator Emeritus
    Staff Member

    Joined:
    Nov 26, 2003
    19,891
    1,193
    9
    Location:
    Nixa, MO
    Vehicle:
    2004 Prius
    Model:
    N/A
    Slow and clumbsy response Highlander...I've got twin 4 year olds meself.... Still, thanks for the response, glad they worked it out with you. :wave:
     
    #34 efusco, Jun 9, 2004
  15. FarNorth

    FarNorth Junior Member

    Joined:
    Dec 5, 2003
    35
    0
    0
    Location:
    Eagle River, Alaska
    Vehicle:
    2004 Prius
    Model:
    III
    A week after our first oil change appointment, we received the SSC 40D notice.

    Called the service department and got it in the next day. Took 3 hours but that is because they were short handed and did it without long lead time for the appointment.

    Salsa Red #7 VIN 19913

    We missed the 40A notice and since this one seemed to have been discussed for awhile, I was hoping we were skipped on this one too. An explanation could be they are sending out notices based upon VIN sequence but you would expect Toyota to be able to do a single database search and send out a mass mailing. Or have they found additional VIN sequences that have to be notified?

    Raymond
     
    #35 FarNorth, Jun 10, 2004
  16. PetersPrius

    PetersPrius New Member

    Joined:
    Apr 12, 2004
    64
    2
    0
    Location:
    East Hampton, NY
    Vehicle:
    2010 Prius
    Model:
    III
    Recall

    Just had 5000 mile service and they did the 40D recall. It is only a software modification that allows Toyota dealer service to access diagnostics that they were previously unable to access. Has no effect on you the owner.
    A simple software update!
     
    #36 PetersPrius, Jun 10, 2004
  17. bookrats

    bookrats New Member

    Joined:
    Mar 12, 2004
    2,843
    2
    0
    Location:
    Seattle, WA
    A simple software update

    In the PC world, uttering that phrase (followed by installing said update) usually results in a complete system crash. :D

    (The runner-up phrase is: "See, it's fixed: watch this!")
     
    #37 bookrats, Jun 10, 2004
  18. m1j1tc0rn

    m1j1tc0rn New Member

    Joined:
    Feb 17, 2004
    92
    0
    0
    i wasn't involved in the 40A, but i was hoping this update would allow me to toggle info screens. has anyone tested to see if this may actually be the case?
    thanks.
    -r
     
    #38 m1j1tc0rn, Jun 11, 2004
  19. rockluvr

    rockluvr New Member

    Joined:
    Jan 3, 2004
    155
    0
    0
    Location:
    Denver, Colorado
    I have not received a letter from Toyota, but when I called their customer service number they said that my car was affected. Since it is not critical I think I will wait for the 10,000 mile oil change since I just had the 5000 mile oil change done. Does anyone know if you HAVE to have the letter to get the work done or any reason that this should be done sooner than the 10,000 mile checkup?
     
    #39 rockluvr, Jun 11, 2004
  20. cfusion

    cfusion Junior Member

    Joined:
    Feb 26, 2004
    17
    0
    0
    Location:
    Columbus, OH
    Vehicle:
    2010 Prius
    Model:
    III
    I just had the 40D update done. It only took 45 minutes. I didn't lose any data or settings on either the phone or navigation screens. However, the ability to toggle info screens from the steering column button does not appear to be part of this update. I wasn't expecting it, but it would have been a handy addition.
     
    #40 cfusion, Jun 11, 2004
(You must log in or sign up to post here.)
Page 2 of 4