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Prius less economical as experience and miles pile on

Discussion in 'Gen 2 Prius Main Forum' started by cbs4, Nov 5, 2006.

  1. galaxee

    galaxee mostly benevolent

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    <div class='quotetop'>QUOTE(cbs4 @ Nov 5 2006, 12:23 PM) [snapback]344113[/snapback]</div>
    hi cbs- hid headlights are much more expensive than standard halogens. that's going to be true with any car that has hid's, prius or not.

    condition known as "screwed by dealership"- very common. battery costs a couple hundred bucks, true enough that's more expensive.

    let me clarify this a bit.

    on the 04 prius there is a known condition with the mfd. there is a tsb out, but it's not a recall. for those out of warranty, toyota sometimes covers the cost. if you're way out of warranty, it's very likely you're paying for it yourself.

    toyota has set up an out-of-warranty exchange program for owners who have this problem so they don't have to purchase the brand new $4000 screen. however, not all dealers know about or want to deal with this program.

    there are also unscrupulous dealers who are simply out to make more money by selling the new, more expensive screens rather than the more economical (and less profitable for the dealers) refurbished screen. in fact, many people are told that the only option is to purchase a new one. they come here to complain and are shocked to find out there is another option.

    so we set up this program with the parts department at DH's dealer shop to distribute refurbs to people who are otherwise going to get screwed by their dealership.

    we will make $13 per mfd, it's safe to say that we're not running any kind of business by doing this. ;)
     
  2. galaxee

    galaxee mostly benevolent

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    a continuation...

    in DH's experience, overall the prius is more reliable even than other toyotas. when problems crop up with the engine or hybrid system, yes, the repairs can be more *expensive* per problem. (hey- remember the 8/100 hybrid system warranty!) but general repairs are much less frequent in a prius than in other toyotas and cost about the same.

    now as far as this hid business goes- first, is this $2k for parts alone or parts and labor? parts alone for a computer, light and housing together shouldn't run to $2k. if i recall, your dealer really didn't seem to know what to do, so is it possible that they're just guessing and since it's covered by warranty they're going to replace the entire thing in one shot and get it all over with?

    unfortuantely with prius you're kinda stuck with lack of experience. however this should be no different than any other toyota with hid lights. you have to remove the bumper cover to change a headlight on a sienna too. (and a talented tech knows how to do this without removing the bumper!)

    do be warned that hid bulbs can run $300-400 each if you need to replace them in the future. and that's a wear item not covered by warranty.
     
  3. p626808

    p626808 New Member

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    My 2 cents..

    81,000 miles no problems.. :D

    Cost to maintain... minimal... oil changes and air filters...
     
  4. tomdeimos

    tomdeimos New Member

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    Even if I have to buy a new battery and mfd the Prius is far more economical than my old diesel car.

    My old car cost me regularly:

    every 2 years over $2000 for brake repairs. Generally it was the rear calipers that were seized.
    every 4 years an extra $1000 for brakes to replace the emergency brake cable that stretched!
    every 2 years over $1000 for new exhaust system
    every 5 years over $500 for new door locks.
    And after my AC failed and they repaired it for $3500 only to tell me they could not fix it, I ordered my Prius.

    My Prius so far has cost me $0 not counting the oil changes I do myself. Also those oil changes cost me 1/3 as much since the engine holds about 1/3 as much. Change interval the same.
     
  5. ambrothe

    ambrothe Junior Member

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    <div class='quotetop'>QUOTE(p626808 @ Nov 6 2006, 09:49 AM) [snapback]344421[/snapback]</div>
    My 2 cents...

    47,000 miles and no problems either. Maintenance costs the same - just oil changes and air filters. I for one couldn't be happier with my car!
     
  6. fogball

    fogball New Member

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    <div class='quotetop'>QUOTE(cbs4 @ Nov 5 2006, 10:23 AM) [snapback]344113[/snapback]</div>
    "People want economy and they will pay any price to get it."
    - Lee Iaccoca, New York Times, October 13, 1974 edition

    Fogball
     
  7. eagle33199

    eagle33199 Platinum Member

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    As others have pointed out, You haven't been seeing the whole picture. I could go back to my old Pontiac Sunfire GT and quote you three repairs which, while covered under warranty, would have cost me over 5k total. But that doesn't really mean anything - i have a friend who had virtually an identical car and she hasn't had any problems other than normal wear.

    Yes, the MFD is expensive, but the refurbished program takes 90% of the cost off - all provided by Toyota after they recognized the problem with this critical part being so expensive.

    Yes, when replacing the entire headlight assembly (you still haven't specified what all is included in the replacement), it will be more expensive than a cheap old fashioned bulb. Further, new technology in the HID's gives you better light at night, but costs a little bit more to replace just the bulbs (as Galaxee said). If the cost isn't worth it to you, have them replaced with old halogen lights and sell the HID's on ebay. you'll probably make a pretty penny.

    Finally, yes the battery itself is a little more expensive. however, thats the problem when you go to a dealer to get ripped off... they'll charge you way more. Others have posted alternatives on here (don't have links handy, sorry) which were much cheaper (in the 100-150 price range) that you could put in yourself.

    Before you go around telling people how horrible the car is, how the reliability sucks and the parts are all horribly expensive, you really should do some honest research and correct math. apples to apples comparisons, not dealer quotes versus DIY jobs.
     
  8. jamarimutt

    jamarimutt New Member

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    The basic question is... will the Prius in the long run (as it reaches 80,000 to 125,000 miles) cost more to repair than a similarly priced regular car? The answer seems to be yes.
     
  9. eagle33199

    eagle33199 Platinum Member

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    <div class='quotetop'>QUOTE(p626808 @ Nov 6 2006, 06:49 AM) [snapback]344421[/snapback]</div>

    <div class='quotetop'>QUOTE(ambrothe @ Nov 6 2006, 08:35 AM) [snapback]344456[/snapback]</div>

    <div class='quotetop'>QUOTE(jamarimutt @ Nov 6 2006, 10:26 AM) [snapback]344498[/snapback]</div>
    So lets see... one person has a high cost repair covered under warranty, and notices two other people who have been quoted high costs from the dealer for other repairs. and yet others here, with high mileage, have reported having no repairs... yup, sounds like the Prius is a bottomless money pit, designed to cost you your life savings and then some.

    My old Pontiac cost as much as a package 1 Prius, and yet had way more problems... total amount charged to the warranty and extended warranty for that car was approaching $10k when i finally got rid of it (just after the warranty expired, go figure). So they're similarly priced, and the repairs were expensive as hell - and that doesn't even cover the 5k or so i spent on repairs for wear items.

    run a poll for high mileage owners (say, 50k+?) and see how much those people have spent total on repairs. I think the results will surprise you.
     
  10. mikepaul

    mikepaul Senior Member

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    I'm willing to admit that I was lucky to have my total cost of a replacement MFD be $89 for the initial diagnosis.

    I guess if I burn out the HIDs somehow I can stomach the replacement cost, and might even spring for the brightest SC-legal bulbs I can get from Sigma.

    And I'm sure the 12V will up and quit someday even if I never drain it by accident.

    But to have really expensive components fail with no goodwill safety net would NOT encourage me to get a hi-tech car again without the extended warranty. Ummm, as long as whatever does fail falls into the covered-items category. And within the time limit.

    Darn, now I'm worrying again about getting my 10 years worth, with only almost 3 down...
     
  11. hycamguy07

    hycamguy07 New Member

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    I have yet to expiriance those cost issues on my 04....

    I will trade it in for an 07 when I hit 75k.

    Thank god I bought that 72 mustang, the new replacement parts range from .50 to 900.00

    :)
     
  12. HTMLSpinnr

    HTMLSpinnr Super Moderator
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    A me too at 69k miles with no major out of pocket issues. I change the oil every 5k and other maintenance replacement at their required intervals. I try not to abuse the HIDs (by not flashing them more than once in succession when off, waiting a moment before striking or lighting them again if they were just on, etc.).

    My '02 is at 47.5k miles and is similarly reliable, except for the steering rack which Toyota has extended a lifetime warranty on.
     
  13. Stringmike

    Stringmike New Member

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    Anyone who uses their local factory dealer to replace standard auto items like batteries, tires, windshield wiper blades and lights is just plain nuts! Our local dealership just quoted me around $275 to change the 12V battery in my 4Runner (our other vehicle).
     
  14. pinball

    pinball New Member

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    Blimey - those prices are scary - with UK prices +30% at least - it'd be a bit painful !
    When I bought Prius I bought green, I bought hi-tech and I bought reliability.
    Mercedes did the same thing on parts and service so I left and took my money to Toyota
    :(
     
  15. eak354

    eak354 Member

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    as far as i'm concerned buy any car and the longer owned, the more you'll spend on it.

    the best we can do is go with a company with a reputation of offering cars with great reliability and toyota is one of those. :)
     
  16. Pinto Girl

    Pinto Girl New Member

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    I, too, on occasion worry about the cost of replacing items such as the headlights...on the other hand, my '73 Pinto has the cheap round auto parts variety which are less than $15.00...

    ...yes, they're cheap to replace, but I wonder if the advantages of the HID units (like making it easier to see obstacles in your way) might make replacing even one of those cheaper than running into (Heaven forbid) a pedestrian or having an accident.
     
  17. jbarnhart

    jbarnhart New Member

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    I dumped my 1998 Mercedes Benz CLK320 because (a) cost of maintenance and (b) putrid scum-sucking dealers.

    I knew the affair with my car was over when I paid >$2000 for a tune-up. The charges included $500 for replacing the spark plugs in my 6-cyl. engine. I knew the plugs were platinum-TIPPED but had I known they were SOLID platinum I would have made jewelry out the old ones!
     
  18. Allannde

    Allannde Just a Senior

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    People will drop $5000 to $8000 on interest and $15,000 to $25,000 on depriciation without battiing an eye but $4000 to repair a transmission or in this case $2000 to repair a headlight really hurts. It all depends on what we are ready for.

    A car is an expense, a big one. If we can afford that expense, it is bearable. I bet on the Prius and (knock on wood) so far it is payinig off both financially and in owner (my) satisfaction. I have yet to have a single malfunction of any kind. I did contact Troy for an extended warranty right away, just in case.

    I think the best measure of the risk is the price of the extended warranty. These things are calculated VERY carefully. If there is 1 chance in 100 of a catastrophic failure, that 1 in a 100 WILL happen.

    The pain the OP feels is very real. "There but for the Grace of God go I"
     
  19. daniel

    daniel Cat Lovers Against the Bomb

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    And note that with the Prius you'll never need a transmission job or a clutch replacement, because the car does not have them! And you may never need a brake job because it uses them so little.
     
  20. cbs4

    cbs4 Member

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    Well, the moon is not quite as full as it was last night, but it's nearly round face whitens the wispy clouded sky on the eve of what will be the 5th straight day our Prius has remained in the shop, with no word of when it will be fixed.

    And this is at a Toyota dealership whose service department is operational for two shifts a day, from 6 AM all the way untill Midnight, every day. This is also a dealership that I selected based on the consistently positive and very recent recommendations of several Prius Chat forumites.


    <div class='quotetop'>QUOTE(eagle33199 @ Nov 6 2006, 08:16 AM) [snapback]344492[/snapback]</div>
    I don't claim to know what the whole picture is, but I do think I see a bigger picture, which is this: If regular consumers are to embrace and adopt this Hybrid vehicle in massive numbers (and I don't just mean the high income hyper educated geekdom of the coasts, I mean middle America)... it's not going to be with headlight replacements that take 5 days (and counting), and cost $2,000 (and counting?). It's not going to be with the main control screen of the car becoming a known issue... notorius for going on the blink, and costing $4,000.00 to replace.


    <div class='quotetop'>QUOTE(eagle33199 @ Nov 6 2006, 08:16 AM) [snapback]344492[/snapback]</div>
    This is again, great for geekdom that 1) has CONSISTENT internet access, 2) has the TIME to USE the internet access, 3) has the LUCK of locating PriusChat, 4) has the FORTUNE of finding Galaxee, who 5) has the GRACE to provide other members here with these refurbished screens at this 90% discount from new.

    Assuming the happy coincidence of the previous 5 events actually occured for the middle aged, middle American who never made it past middle school (like my late father in law, for example), but who managed to eke out a good living for himself and his family through very long days of hard work painting houses... good enough in fact to both afford and to rationalize buying into the hybrid, we still have two more hurdles to overcome...

    6) the skill to remove and install the MFD, and more importantly 7) the time to do it. Not everyone has the ability, or the inclination to accomplish this repair on their own. Not everyone is willing to trust a local wrench to do it on the side either, without benefit of any recent Toyota factory training. For these people, the cost to replace the MFD would seem to remain at $4,000.00.

    Not everyone has the internet. And even if they do, not everyone knows how to use the internet. And even if they do, not everyone has time to search and surf the internet. From what has been suggested on this website, not every Toyota dealer is telling their customers about this "refurbishment" program. For these people, the cost to replace the MFD would seem to remain at $4,000.00.


    <div class='quotetop'>QUOTE(eagle33199 @ Nov 6 2006, 08:16 AM) [snapback]344492[/snapback]</div>
    Like I've explained before in previous posts, I am unable to "specify what all is included in the replacement" because I don't have the car back yet. It is still being worked on. When they call and tell me the car is ready, hopefully they will also provide me with a copy of the repair order detailing what they did. I'm not sure if they are accustomed to or obligated to provide this information or not, since this repair is being paid for by Toyota under the original factory warranty, a warranty which will be over by the end of the month.

    The fact that the ENTIRE headlight assembly has to be replaced appears to me as an environmental waste. Why is it necessary that the entire plastic housing, reflector, and clear plastic lens be thrown away to resolve a malfunction in the igniter, ballest, bulb, or whatever makes the HID light? Something seems seriously lacking in such a design.

    Futhermore, the fact that the entire bumper must be removed just to be able to gain access to the headlights for servicing seems to represent another shortage of forethought... at least to a plain person like me. It is both trite and obvious to say that one should expect to pay more for having the safety benefit of increased illumination on the road through advance technology like HID. Equally obvious: it is illogical and uneconomical to pay more for engineering that unecessarily consumes redundant amounts manufacturing resources and copious amounts of labor time to repair a known wear item.


    <div class='quotetop'>QUOTE(eagle33199 @ Nov 6 2006, 08:16 AM) [snapback]344492[/snapback]</div>
    When and where did I say "how horrible the car is?" Where are you coming from with this kind of attack?

    I've already bought and paid for a Prius. I'm a Prius owner, just like you. I've learned a lot about the Prius as a result of reading posts on this forum from fellow Prius owners, just like us. It is in this spirit of open discussion that I am sharing my observations of what it is like to own one of these cars.