Prius Battery Replacement (GenII) Like you've never seen - NEW Cylindrical Cells

Wow that's insane that after almost a year you don't have a better or a refund, given that the seller says they've fixed their supply-chain issues?

 

Today is the first day Nick has reached out to me since June 5, 2022 when I asked for an update.

I have sent Nick my email confirmation for the order and a screen shot from his website (taken today) that shows my order “Awaiting fulfillment”.

If the order was shipped as he said, how did he send it? I want to follow up with the shipping company. Not sure I would send a $1600 item without some receipts. No confirmation. No communication.

If it was truly delivered and stolen off my property then I will be the first one to let it be known. I think his response here speaks volumes.

 

If anyone orders anything from any company, and you wait over 3 months for delivery,
don't blame the company.
Use a credit card, if it's not delivered in 1 or 2 weeks, contact the company, if you're not satisfied
with the answer, contact the card company and stop payment.

 

Hmmm, guess i learn something new every day. I’m generally a trusting guy. Usually give people the benefit of doubt. It’s worked in my favor more times than not. I did learn something though, that credit card companies (at least mine) only let you contest charges for 90 days.

 

I can tell you first hand that I had the same issue with newpriusbatteries.com, first shipment was lost or stolen, toaster immediately shipped me a new one (at his cost) to me super fast.. this was prior to the "covid" shutdown crap so im sure its been a lot worse on both parties.. either way that's my experience.. battery is still going strong 4 years later

 

You should have known that if you read the terms and conditions. It is pretty much standard for any card issuer affiliated with Visa or MasterCard (the card scheme). The chargeback facility is offered by the card scheme so not much an individual issuer can do except follow the rules as laid out by the scheme.

 

Agreed. Never had to ask for a charge back before and if you have time to read the terms and conditions of your credit card, your a better man than I am . I have had the same card for many many years.

 

I stand corrected “better person than I”.

 

You were right the first time. Without the "am" at the end it would be "better person than me".

I think people think that's how the king speaks, but she doesn't.

 

Appreciate the correction. Thats funny, I was more concerned someone would be offended that I wrote “man” instead of “person” that i did not think of grammar.

 

Update. Nick offered me a new battery or a refund. I chose the refund ($1600) and he promptly complied.

We were never able to figure out what the mix up was. His end showed the battery delivered and my end showed it awaiting fulfillment. He apparently has a lot of scammers and is very leery of them.

I reached out here because I was getting nowhere with communication. This forum helped put me in touch with Nick and get a refund. Thank you! I will drop the issue, consider it closed and let you make your own decision on his batteries.

 

Actually, "man" is more appropriate because that is what you are. A "person" is a commercial corporate entity, which you are not, but you have probably been acting in fiduciary capacity for one for most of your life.

 

I must say that my experience with Nick has been very positive. I bought my battery from him before the covid games started. Delivery was prompt and communication was good. However, I did not expect it to stay that way. How could Nick communicate effectively with an ever growing customer base? You need people for that. It appears he's an entrepreneur trying to work it himself. Add to that the difficulties the covid fraud dropped on everyone and we can expect turbulence in business. Also when I began to experience battery issues, he bent over backwards to help when he didn't have to.

I understand the frustrations but I suspect it will all work out.

 

May I ask why the non-prius "choices" were dropped? I'm asking as there are quite a few cars that use the same modules (original 6-cell form factor) in different amounts (say, up to 40 for a gs450h).

 

Dropped from new Prius batteries?

 

Has anyone made an order recently, at most a month ago? I just got my P0A80 + P3000 code and was wondering if it was possible to get the battery within 2 weeks of ordering (or at all, after reading some very concerning posts here).

The website doesn't say that it is backordered currently, although the fine print at the bottom does say that the battery may or may not be available to ship at the time of order which can add 30 days to the ETA.

Is this company even still recommended as the best new battery replacement or is the other lithium guy that's out of stock the only option for new batteries now?

 

What other "lithium guy"?

 

the lithium guy is not the 'other' as new prius batteries are not lithium.

there are a lot less complaints over there, i would be very cautious with either route.

 

'project lithium'

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