My wife's new Habanero died at 70 miles....

It does happen. A few years ago one of my co workers was telling the story of his uncles brand new mercedes benz fiasco. On his way home from the dealership the motor seized. He got a refund and bought a different brand.

 

In this particular case, the WA lemon law won't apply until at least 40 days after problem began, with the vehicle actually out of service to 30 of those days. The other ten days allow for the customer and manufacturer to negotiate a resolution.

There are several other paths to triggering this law.

 

^^^
Good to hear. Hopefully the problem w/your Prius c is a rare one and you don't have something like it again in the near future.

 

Awesome!! A new car and a giftcard to a fancy restaurant? Can't beat that...

 

very good. new car and some gift cards. that is what they suppose to do.

 

:cheer2:

Great to hear of the great out come, never thought that Toyota would have been so proactive in doing what seemed to be the right thing from the start.

 

That's good news. Hope that's the end of it.

 

Hooray, that's great news!
Time for you and your wife to relax and enjoy your new Habanero c and a nice meal out, courtesy of your dealership and Toyota.

Deb

 

Fantastic. May this one exceed all expectations and at least make it to triple digits on the odometer.

It does sound like all concerned did the right thing.

 

Are they going to keep you appraised as to what they find out was the problem with the original car? I think they owe you that to ease your mind that the same won't be happening with the new car.

Congrats on getting your second new car. :thumb:

 

Most Excellent!! That is exactly what I had hoped Toyota would do. Treating customers with outstanding service and backing up their products 100% is what has helped make Toyota the outstanding company they are. Congratulations to you.

 

Based on Toyota's reputation I felt confident that your little hiccup in ownership would be resolved to your complete satisfaction. Sometimes it isn't the squeaky wheel that gets greased... Congratulations!! :cheer2:

 

Kudos to Toyota for their efforts! You are a patient person, and waiting for results can be frustrating! I too would love to find out what the problem was. Hopefully they will let you know what they found.
Enjoy the new new toy!
:welcome:

Just to be sure, I would plan a 100 mile trip the day you get it!

 

Congrats that everything worked out! Sometimes these things happen. About 4 years ago my mother's new Mercedes died on her one day after she picked it up from the dealership. She has had numerous Mercedes and never once has a problem until then. I went with her to lunch and we parked the car in an underground garage. We came back an hour later and the car was completely dead. It wasn't even able to be jumpstarted and it almost wasn't able to go on a flatbed because of the height of the garage, a brand new 80k car! Of course she and I were shocked about the situation but eventually they were able to put it on a flatbed and haul it out of there. To make a long story short, my mom refused for Mercedes to just fix it, since why would you need to fix a brand new car??? She wanted a new one and after about a week they gave her a brand new one and she never had a problem with it after that. So getting a lemon does happen from time to time.

Enjoy your new C!

 

Sorry to pull this back up but did they ever find the culprit to this problem? The curious cat in me is dying to know (just for information sake)!

 

do you also think the ride is a upgrade or just the things like the color display?
cant beleave the c drive better then the gen 2 prius what is a bigger car.

 

Glad you had the patience to wait.

and that you had faith in the dealership.

If you would have reacted any other way, it might not have turned out the same.

Congrats on all the good news!