Could I Sue Toyota Dealer for this? Possible Negligence in Free Recall Service

When car maker warranties and NHTSA recall rules are in conflict, I'd think the later would be more likely to prevail in court.

 

See post #14. Neither "car maker warranties" nor "NHTSA recall rules" control in this case. The deal is in the official Toyota documents laying out the customer support programs 23TE02 and 23TE03, which were initially created by Toyota (with 15 years of coverage) and revised into their current form (with 20 years of coverage) as part of settling a class-action lawsuit brought by a 2010 Prius owner and a 2013 Prius v owner.

 

My experience with official automobile dealers is to always contact their headquarters. Toyota Motor North America is headquartered in Piano Texas. A phone call might help you. Press them on the recall and what is covered and what is not. I have always gotten a fair deal with this approach. Good luck.

 

See posts #14 and #22. This is not a recall.

 

Calling the Prius Chat Law Club ! Does @Roadie_ have a case?

 

There's an appeal form already provided for Roadie_ to fill out. Only has to be a 'case' if that doesn't work.