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5000 mile service - pleasantly surprised!

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by niferbee, Aug 7, 2004.

  1. djc

    djc Junior Member

    Joined:
    Feb 18, 2004
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    Location:
    Oak Park, IL
    Thanks for the warning about Oakbrook Toyota. I picked up my Prius there last week, and had a good experience with the purchase, but it sounds like their service department is outrageous.

    Has anyone tried Grossinger City Toyota? They used to be just west of the loop, but now they've moved to Wells and Division. It still might be convenient to drop the car off there for service, and take the El in to work.

    --Dan.
     
  2. Bill60546

    Bill60546 Member

    Joined:
    Mar 25, 2004
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    Location:
    Chicago
    Vehicle:
    2004 Prius
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    service

    I would like to think that they simply did not handle the labor portion of the 5000 mile service to 40D recall properly. Someone may have just not coded their time card correctly. The service manager was very positive and helpful, he most likely didnt have the time to research the specific time card. Stuff happens and he did take care of the problem.