2010 Cargo Net issues and resolution (panel separation)

Yes, I saw that separation the day I first looked over our new car. But I just chalked it up to the current proliferation of plastic in modern society and figured it was just something I'd have to live with. I might feel a little "picky" about asking the dealer to fix that, especially for free. Maybe I'll try it myself if I think I can do it without making a mess out of the project. Thanks for the info~!

 

I had the same issue and the service department's initial attemp to fix it hasn't quite worked. The hook cannot be cinched down tight enough to keep it at the correct angle to hold the net. My dealership's sales manager said that they don't have an "official" fix from Toyota, but the service guys have devised a better way to fix the issue. I'll have them fix this it the 5K mile oil change.

 

Hi-Hoping the issue with your cargo net is resolved. On a side note, I see you have the Pliko P3 stroller, which is the same stroller we have. We have a 2010 on order, and just wondering how the stroller, along with the cargo net, and any other items (groceries, etc). fits in the back of your Prius? Thanks.

 

There's a message today at our internet dealer communications site that the Prius 2010 cargo is n/a right now... for an undisclosed period of time. That means they are working on this "fix" or redesign...

 

After Danny's suggestion to call Toyota to get this issue logged, I did just that. They took all of my information and then told me to take it to a dealer for an inspection. The service department at my local dealer took a look at it, said it's only attached to one panel, and that they'd leave the "ticket open" and see what they hear back from Toyota. So...we'll see. So far there isn't any extra separation of the panels, but I've only used the cargo net to hold very light items. Not sure if I should stop using it, or just use it like I have been.

 

My dealer just took it off. They left it with me, but they also suggested I not use it until they (or Toyota) develop a "correct" way to attach it. I really pressed this issue with my dealer and the Toyota regional rep.

Thanks to HTMLSpinnr's early word on this, and several dogged complaints from me and others, I believe Toyota has properly responded by saying the cargo net is not available until further notice.

 

Any update on this? I've taken off my cargo net for now.

 

The panels on ours were starting to separate after just a few days. I took it off. We will ask the service dept when it goes in for the 5k.
Thanks for the heads up!

 

Walking out the garage door now to remove my cargo net and check for separation. Thanks for the tip all!

-Morgan

 

Guyzzzzzzzzzzzzzzzzzz give them time to determine a fix.


Memo from last week:

Prius Cargo Net Temporarily Unavailable

Published on: 06/30/2009 12:00 AM

The Prius Cargo Net, PT347-47100, is temporarily unavailable for dealer purchase. The availability date is to be determined. Please check the part number detail screen in your on-line ASG for updates to the availability date.

 

So, this explains it. I ordered a cargo net from juicedhybrid (rather than going to the dealer) but got a call that Toyota stopped making them because they were defective. I did my best to figure out just HOW a simple cargo net could be defective, but the pictures show that where the cargo net attaches is defective.

Thanks for posting this thread and all the updates, guys! Now, I just need to be patient until the fix comes out. I was never all that patient though!

 

I'm glad they are going to take their time and (hopefully) find a good fix. I would hate to pull the side panels off of my new Prius just because I put a bowling ball in my cargo net.

 

Looks more like a side panel issue not being securely bolted down and the net pretty much pulls it out of place.

 

Took my car in to Dealer for cargo net issue .Did not get to far so called Toyota to log this issue and another about the windshield wiper control .
The person took all the info and said they would look into . Next morning my dealer called and asked me to come in .I left the car so they could figure something out .A rep actually got to see my car and took pics of the separation of the plastic. That was where it ended
Nothing was done and nothing will be done until corporate sends down an OK to fix it. My dealer will not touch it till then
Hope Toyota figures out something soon I realy use the net.

 

I picked up my car yesterday and it came with a cargo net. (I didn't order one, it just came that way.) I just ran outside to check it and yes, when you tug on it, it does pull the plastic side panels out. So my car must have shipped before Toyota made the cargo net unavailable. Hopefully there will be a recall on this.

 

Thanks. I was thinking of ordering the Cargo Net but now believe I will wait until they get this fixed. I assume that the dealer can install one just as well as the port.

 

Just picked my my Prius 3 this Am. Cargo net was ordered but was not installed. Dealer told me it's backordered. Probably due to the fact that Toyota has caught on to the problem and has held up selling until a fix is in place..

 

I suppose if this becomes one of the few "glitches" in the 2010 we'd have to say good job Toyota. However on the other hand this really seems like something Toyota should of caught before release. How do you NOT notice the panel separation? How do you NOT test a cargo net holding cargo, and cargo of different weights? Judging from the pictures this isn't really even a subtle problem, it's pretty obvious and manifests almost immediately with cargo net useage.

I'm glad Toyota is evidently working towards a solution, but curtailing availabilty is just a reaction not a solution. This is why I'm glad I didn't race to be one of the 1st with the 2010's. Dealing with minutia on a problem like this can be very time consuming. Let me know when Prius is in harmony with Cargo net.

 

I also noticed this problem and was disappointed about the whole cargo net design. I removed the net because I was not using it and was just getting in the way. Once this problem is resolved by Toyota (Somebody was not spending enough time in the Obeya* room) I'll get it fixed. Thanks for the info.

* Read the Toyota Product Development System by Jeffrey Liker. I work for an American Fortune 100 company and we are coping Toyota's product development model. There is some info about the Prius I development in that book.