1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Entune + Alexa on a 2017 Prime... what does it do?

Discussion in 'Prime Main Forum (2017-2022)' started by Tha_Ape, Jun 23, 2020.

  1. Sid786

    Sid786 Active Member

    Joined:
    May 2, 2017
    262
    146
    0
    Location:
    Cherry Hill, NJ
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    My Alexa in 2017 Prime worked for few days, but now assking me to update Entune. Entune is already up to date, but Alexa still says update Entune.

    I was able to get it working by uninstalling Alexa full App and by uninstalling entune 3.0 from my Android phone.

    Still the fact that I have to manually acknowledge that I am using data with Alexa was annoying, so I turned it off in the Car Entune App Suite settings and set to Never Display for Mobile data usage Notification.

    Relatively better now. Now Alexa comes up right away and no need to start app or push button to start Alexa. But your Car Mode must be in Alexa. If you change your car mode to FM, then it will not work.

    After reinstating Alexa full App on Android phone, it works much better. I dont have a prime membership but I just have a regular Amazon account, which is a free account.

    Alexa is 300% better than Entune voice app.
     
    #21 Sid786, Jun 30, 2020
    Last edited: Jun 30, 2020
  2. Sid786

    Sid786 Active Member

    Joined:
    May 2, 2017
    262
    146
    0
    Location:
    Cherry Hill, NJ
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Here is what I have tried

    Alexa, open BBC4 in Tune-in
    Alexa, latest news update from CNN
    Alexa, latest news update from FOX
    Alexa, How is my commute to Home (note: if you have not setup home address in Alexa Full mobile app, then Alex will send a notification to your phone and you can setup home address)
    Alexa, increase volume of my mobile phone to 10

    The fact that Alexa can open Tune-in app and can open the radio station that you ask for, is great. Even Google can't do this. (You do need to have Tune-in app on your phone)
     
  3. Caduceus

    Caduceus Junior Member

    Joined:
    Jun 29, 2020
    6
    0
    0
    Location:
    Massachusetts
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    I was able to get mine working the next time I was in the car. I think I just needed to "reset", but it talks now. Now to figure out how to get it to do things in the car rather than the awful voice interface the car itself has - I hate playing 20 questions in navigation when it understood perfectly what I said the first time.

    You are using Entune 3.0 app with a 2017 Prime?
     
  4. Habnar

    Habnar Junior Member

    Joined:
    Jun 15, 2014
    43
    15
    0
    Location:
    Oakley, CA
    Vehicle:
    2019 Prius Prime
    Model:
    Prime Premium
    Be aware that you don’t need any Alexa app on your phone but, you do need to link Alexa in the Toyota entune app before you can use it and then you will need to open the entune app every time you get in the car if you want Alexa to work. You need to make it part of your startup routine if you want to use it on a regular basis. It will get directions for navigation but you will have to select the route you want on the screen and then ok it. So you have to look down and touch the screen twice to start navigating. Still it could be useful for when you can’t get the voice navigation to understand where you want to go. (Note: applicable to entune 2.0, I don’t know how it works on 3.0)
     
  5. Sid786

    Sid786 Active Member

    Joined:
    May 2, 2017
    262
    146
    0
    Location:
    Cherry Hill, NJ
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    Nope, I had to uninstall Entune 3.0 as I thought that may work, but it didn't.

    Also I do have to still start the Alexa APP on phone, before it can respond to queries.

    Alexa might be useful for long driving trips, but for short trips, it is an annoyance to start the Alexa app every time.
     
  6. ems2158

    ems2158 Active Member

    Joined:
    Dec 30, 2012
    221
    162
    0
    Location:
    Bucks County, PA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    The Alexa app does not have to be started. The Entune app needs to be started. This might be different with Apple phones but this is how it's working on Android 10.
     
  7. mczouav

    mczouav Member

    Joined:
    Nov 5, 2017
    54
    30
    0
    Location:
    BE
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    Hello everyone,
    Just wondering if you'all are also experiencing random reboot of the central control screen ( where gps maps appear) since the alexa update of the device?

    Cheers mc

    Posted via the PriusChat mobile app.
     
  8. illumiN8i

    illumiN8i Active Member

    Joined:
    Jun 2, 2018
    178
    139
    0
    Location:
    Grand Rapids, MI
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Advanced
    I did experience one reboot, even though I have the latest software update installed that should fix it Software update from Feb 2020? | Page 3 | PriusChat

    Perhaps this is a new kind of reboot issue that hasn't been patched yet.
     
  9. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

    Joined:
    Oct 2, 2004
    45,024
    16,242
    41
    Location:
    Canada
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Amazon Alexa Auto: How It Works and What It Can Do | autoTRADER.ca
     
  10. kbar

    kbar Junior Member

    Joined:
    May 19, 2017
    4
    2
    0
    Location:
    boston, ma
    Vehicle:
    2017 Prius
    Model:
    Four
    I just updated the entune app and was slightly excited about the alexa integration. I got it to work, by the voice out is playing through my phone rather than the car speakers. Any suggestions?