What happened to the Prime app??

I’m having the same problem with the new app and update, while I was never able to lock, unlock, view tire pressure, or get any kind of alerts from the app. At least now I can see my eco history. I thought it might be because my prime is older (2017) I guess not. Wish they’d fix it already.

 

Although Remote Start is shown it is functionless.
As I mentioned in another discussion I think it's because the app can't determine the Prime model/year and Subscription status. Probably an oversight as the Prime is "unique"? The only features that work are those common to all model years and don't require a subscription. I think I'll give support a call and give them a polite earful.
J
Updated Toyota App - Now no Data Flow! | PriusChat

 

There is also the issue of Account Data Privacy Portal settings, which controls what info Toyota will collect from the car over the telematics system. These settings allows you to control if things like driving patterns can be collected, so you can get insurance discounts from some companies, or if your dealer can get system health reports. Most people probably want to tell Toyota to take a hike for these things, but maybe something is screwed up with that, requiring you to enable all of that for the basic App functions to work.

 

Works for my Venza not my Prime. Since I’ve not proactively adjusted settings on either I tend to doubt it’s the issue.

 

Again, not every model suffers the same issue.
The App is capable of displaying the info just not the Prime maybe others.

 

I updated the app on my phone and, like many, lost the tire pressure info. Luckily, I also have the app on my iPad and I did NOT update it, so I can still access that info (just not as conveniently as with my phone). But the removal of the feature is asinine, as it costs nothing to maintain.

 

2017 Prime Advanced

 

Yep this, I hate kneeling to check tire pressures.

 

I’m really irritated we can’t see tire pressure, control charging, unlock/lock, climate control, and all the other features we paid extra to have in these vehicles that worked just fine till they decided to make their own app and are now trying to tell us our vehicles can’t do. Getting a tad bit impatient with the whole mess. If the app was this faulty why was it released, or at least rollback entune so that works until you fix toyota app.

 

My car doesn't support Tire Pressure but the "App Suite" Card seems broken this morning. If I tap it the screen darkens but the applet doesn't launch. I'm on iOS.

 

My 2018 doesn't have "Vehicle Status" as far as I can tell. At least on my wife's 2021 Venza it's on the opening screen. I get no such thing on the Prime.