1. Attachments are working again! Check out this thread for more details and to report any other bugs.

USB iPhone Connecting Somtimes

Discussion in 'Prime Audio, Electronics, and Infotainment' started by PaddyPrime, Jul 3, 2018.

Tags:
  1. PaddyPrime

    PaddyPrime New Member

    Joined:
    Jul 3, 2018
    1
    1
    0
    Location:
    Hawaii
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Advanced
    Hello, just bought an Advanced Prius Prime a month ago and have noticed that when I plug my iPhone X via USB it sometimes connects and sometimes doesn’t. I at first that it was the cord, but have tested multiple cords and it seems to be the USB port that might be faulty. Anyone have the same issue and are there possible fixes? Lol or am I just using the USB port wrong if that’s even possible? Thanks!
     

    Attached Files:

    #1 PaddyPrime, Jul 3, 2018
    Roeark likes this.
  2. EyePrime

    EyePrime Active Member

    Joined:
    Apr 7, 2018
    268
    115
    7
    Location:
    Ottawa, Ontario, Canada
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Plus
    Maybe try buying a new cable and trying it out! The cables that you have tried might have been used out.
     
    #2 EyePrime, Jul 4, 2018
    Last edited: Jul 4, 2018
  3. EyePrime

    EyePrime Active Member

    Joined:
    Apr 7, 2018
    268
    115
    7
    Location:
    Ottawa, Ontario, Canada
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Plus
    If you could try plugging another device into the port... Maybe something not as new as an iPhone X or even an android device.
     
    #3 EyePrime, Jul 4, 2018
  4. LoliKami

    LoliKami Junior Member

    Joined:
    May 9, 2017
    31
    4
    0
    Location:
    Los Angeles
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    I know exactly the issue. The terrible Toyota radio is eating through our iphone chords. New chords will last about 2-3 months before this issue happen again. Stupid design and they can't fix it...
     
    #4 LoliKami, Aug 1, 2018
    Roeark likes this.
  5. Salamander_King

    Salamander_King Senior Member

    Joined:
    Nov 8, 2015
    10,985
    8,886
    0
    Location:
    New England
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Is this iphone specific problem? I have not had any problem connecting with ipod and any other usb thumb drives to PRIME USB port for music playing. I have not connected my android phone or windows phone to USB though. I think USB port is not meant to be used for phone charging, but this thread seems to have mention use of Anker PowerLine+ cable solved that specific problem on iphone.

    USB connect/disconnect, Pandora tethering issues - resolved!!! | PriusChat
     
    #5 Salamander_King, Aug 1, 2018
  6. LoliKami

    LoliKami Junior Member

    Joined:
    May 9, 2017
    31
    4
    0
    Location:
    Los Angeles
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Premium
    it's probably iphone specific. I have just lost another chord in this past month.
     
    #6 LoliKami, Sep 19, 2018
(You must log in or sign up to post here.)