1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Toyota will NOT program SKS for two 2010 Prius vehicles

Discussion in 'Gen 3 Prius Main Forum' started by wwbarr, Aug 5, 2009.

  1. wwbarr

    wwbarr Junior Member

    Joined:
    Nov 3, 2006
    50
    12
    0
    Location:
    San Diego
    Vehicle:
    2010 Prius
    Model:
    V
    I just received a formal response from my Toyota dealer's service department trying to follow-up on my request to program our SKS remotes for two 2010 Prius vehicles:

    "It is Toyota policy to NOT program SKS for two of their vehicles..."​

    We just bought both Prius vehicles from this same dealership over the last 2 weeks (7/19/09 & 7/29/09). We requested the SKS reprogramming on 7/31/09 but after a few hours, they said it could not be done, even with consultation with Toyota. They said that their #1 Prius experienced tech would be available next week and that he would follow-up on my request and get back to me at that time.

    We offered to sign a release of liability (or similar waiver) to allow the Toyota service department to fulfill my request for SKS reprogramming. Our suggestion was denied and they would offer no further explanation or options for us to pursue.

    Assuming this is technically possible with the 2010 Prius SKS, I find it difficult to comprehend that the owner's of a vehicle are denied a request to reprogram their own vehicles for their own benefit. I find it hard to resist the conclusion that this dealer simply does want to go to the trouble to research or bring in the needed resources to fulfill this request.

    Can any with more insight into USA Toyota service policies and / or the Prius SKS confirm the response I received ?

    Are there any other practical resources to tap or research ...

    Thanks, in advance.

    William Barr
    San Diego, CA USA
     
  2. reverai

    reverai New Member

    Joined:
    Jun 30, 2009
    119
    9
    0
    Location:
    Alexandria, VA
    Vehicle:
    2008 Prius
    Model:
    N/A
    Actually a few year ago there was a class action regarding the such keys both from both Toyota and VW. Not only does Toyota have to allow buyers to have new keys made at a reasonable cost but I'm not even sure legally they can keep the programming for the Prius to allow new keys out of other places either. I think what has stopped that from happening is the tech needed to talk to the Prius cost to much for most keymakers to want to spend.

    Now, I'm not sure from your posting if Toyota isn't able to get a new key smart key working or they are say that from some reason they don't want too. One is is likely not legal and the other would be a surprise as each Prius can match up with at least five keys.

    Steve
     
    1 person likes this.
  3. reverai

    reverai New Member

    Joined:
    Jun 30, 2009
    119
    9
    0
    Location:
    Alexandria, VA
    Vehicle:
    2008 Prius
    Model:
    N/A
    Now I get it...you wanted to program your own keys. I don't think it can be done without a laptop and some software that can only be purchased from Toyota. The odd door opening technique that works for the non smart keys, simply won't work with a smart key. I'm surprised that Toyota simply didn't explain this to you. A few weeks ago, I went with with a friend who had lost their keys and only had a non smart key fob that they had bought on ebay. I watched out they programmed the Prius for the new keys. It takes about 10 minutes working on a laptop to clear the old keys and add new keys. It would take almost the same time to add smart keys too.

    Steve
     
  4. wwbarr

    wwbarr Junior Member

    Joined:
    Nov 3, 2006
    50
    12
    0
    Location:
    San Diego
    Vehicle:
    2010 Prius
    Model:
    V
    After the first failed reprogramming attempt by the dealer, I was simply hoping they would recommend that I simply buy 2 brand new (never associated with a Prius) SKS remotes and then move forward with allowing my wife and I to each use one remote for both of our 2010 Prius vehicles.

    Now, I'm left wondering what the Toyota dealer or Toyota HQ is simply covering up because they do not want to address the issue with a loyal customer in an up front manner or be forthright about to the public at large...
     
  5. reverai

    reverai New Member

    Joined:
    Jun 30, 2009
    119
    9
    0
    Location:
    Alexandria, VA
    Vehicle:
    2008 Prius
    Model:
    N/A

    You wanted one smart key for two Prius's? That won't work, simply because of way the programing works when it comes to adding smart keys. Each smart key has an encryption code that the Prius has to read to match up with the key. Once the laptop adds the key, the code is locked away and the software can't use it any more. It's more a programming issue than a tech issue. I don't think Toyota will do what you want them to do as I understand it. Now if you could read the encryption code the key has, you could perhaps could do what you want as there is a manual add in the software as I remember it and one smart key could be added so it would work to each car. Though you wouldn't be able to park the cars near each other as whatever you did in one, it would do in both. The key wouldn't know what car it needed to connect too. Even the laptop doesn't know what the actual binary code as it's encrypted as that solution would likely be blocked.

    Good luck in any case.

    Steve
     
  6. RobH

    RobH Senior Member

    Joined:
    Sep 18, 2006
    2,369
    981
    70
    Location:
    Sunnyvale, California
    Vehicle:
    2006 Prius
    This is probably the same issue as trying to add a used keyfob. The SKS system only likes brand new keyfobs, and maybe slightly used ones. The Gen2 non-SKS remote may have a limit of 128 keypresses before it is disabled from being paired to a car. I say "may" because the security chip used in it has an optional setup that can do that, but nobody seems to know if that option is actually used. Some people have apparently paired a used non-SKS keyfob to their car, but I don't know of any cases where it worked for a SKS keyfob.

    The transponder in the keyfob is another matter. Any Gen2 keyfob (2004-2009, SKS, non-SKS) can be paired with any number of cars. So on the Gen2, any old keyfob can be made to work with when inserted into the keyslot in the dash. 2010 is an unknown, but it's worth trying the first procedure in http://priuschat.com/forums/knowled...lly-how-program-non-sks-key-fob-detailed.html

    If the Gen2 procedure works with the 2010, then you'll have a keyfob that can unlock the Power button when it's held next to it. I guess the Gen2 instruction to "insert keyfob" translates to "hold keyfob next to Power button". The range is quite short (an inch?).

    If the transponder function is used to unlock the Power button, then you'll also need a mechanical key to lock/unlock the door. The 2010 mechanical key is generally referred to as a "laser cut" key, and requires specialized equipment to duplicate. Even a dealer may have to send out key duplication to a locksmith with the proper equipment. If I had a 2010 (drool...), I'd probably replace that laser cut key system with the older key mechanism used in Gen2. Probably about $50 for a replacement key cylinder, and $2 each for all the mechanical keys you can lose. That laser cut key is certainly more secure than the old style one, but it's also a high budget item.