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Touchscreen won't turn off

Discussion in 'Gen 3 Prius Audio and Electronics' started by GasHopper, Jun 12, 2021.

  1. GasHopper

    GasHopper New Member

    Joined:
    Jun 12, 2021
    1
    0
    0
    Location:
    Washington DC
    Vehicle:
    2010 Prius
    Model:
    III


    I have a 2010 Prius III. I can no longer turnoff the touchscreen. Normally, I would press the DISP button (bottom right) which would bring up the softbutton for "Screen Off". Now when I press the DISP button, the softbutton "Screen Off" flashes on and then quickly disappears before I can select it. I have unplugged the 12V battery thinking a reset would help. It doesn't.

    Related -- if I have a bluetooth device connected when I press the DISP button, it will also rewind whatever I'm listening to. It seems to have the same effect as pressing the back-arrow button on bluetooth connected device.

    Dealership wanted to charge me a $125+ diagnostic fee.

    Thoughts?
     
    #1 GasHopper, Jun 12, 2021
  2. Johnny Cakes

    Johnny Cakes Senior Member

    Joined:
    Dec 30, 2016
    1,023
    767
    2
    Location:
    Virginia, USA
    Vehicle:
    2015 Prius
    Model:
    Five
    Compromised touch screen? Did you clean it recently and maybe press too hard (which is not difficult to do)?
     
    #2 Johnny Cakes, Jun 18, 2021
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