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The charging cable cannot be unlocked.

Discussion in 'Prime Care, Maintenance and Troubleshooting' started by pearl12970, Dec 13, 2018.

  1. pearl12970

    pearl12970 New Member

    Joined:
    Jul 12, 2018
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    Location:
    Fremont,CA
    Vehicle:
    2018 Prius Prime
    Model:
    Prime Advanced
    I plugged in the charging cable at home to charge my Prius as usual . Had no resistance while plugging it in. When it was fully charged, I tried to remove the cable but it won't budge. I can't seem to unlock the charging cable. It won't let go! Anyone else had this issue? What is the solution?
     
    #1 pearl12970, Dec 13, 2018
  2. schja01

    schja01 One of very few in Chicagoland

    Joined:
    Apr 22, 2005
    1,765
    1,169
    0
    Location:
    Chicagoland
    Vehicle:
    2018 Prius
    Model:
    Prime Advanced
    Did you inadvertently press the oval lock button when you plugged it in? It’s the one with the blue LED.
    Is your Key Fob working?
    If yes it should allow you to unlock that button manually when nearby.
     
    #2 schja01, Dec 13, 2018
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