I have been having a couple of issues with my Scan Gauge, bought at last year's Hybridfest so it's warranty is coming to an end. I used to be able to get a reading for "tank to empty" but now when I press the button for tank it goes back to current and the other option. After it was upgraded I lost most of the colors, too. I have e-mailed them 3 times with no reply. Any ideas?
Call Linear Logic. Ask for Ron or James. They are the masterminds behind the development of the product. 480-656-4089 888-433-5664 If you are still unable to get a resolution (I'm certain that you will) I would be happy to sell you one at a substantial discount to help you out. I'm a reseller for their product. But give them a try first, they seem to be down to earth people who also drive a Prius. They are a reputable company. Best of luck.
Oh, one other thing, did you try to load the factory defaults and then put your settings back in it? It may have a glitch in the non-volatile memory somewhere, doing this should clear it.