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Safety Connect doesn't work when car is off?

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by delrey, Oct 24, 2014.

  1. delrey

    delrey Member

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    Hi All -

    I thought I would start a new thread on this issue. I recently had my car lose power and all warning lights on, I was able to coast to the shoulder and once safe I turned the car off, hoping that cycling the power would fix this odd problem. No such luck, the car was completely dead and unresponsive except for the door locks and the hazard lights.

    So I hit the "SOS" safety connect button to get someone to come tow me. NO luck -- oops, I guess the car is *really* dead. I had my cell phone and the rest of the story is in another post.

    Now here is my question:
    Is Safety Connect supposed to work when the car is off? It seems way less useful in case of an accident or malfunction if I can only call for help if I can turn the car on.

    I originally figured that this was caused by whatever else had gone wrong with my car. However, it turns out that Safety Connect only allows me to call for help with the car powered on. Is this expected/correct behavior?

    Thanks!
     
  2. bisco

    bisco cookie crumbler

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    i suppose it needs some power, but that would seem to defeat the purpose.
     
  3. gallde

    gallde Active Member

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  4. delrey

    delrey Member

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    Maybe the power is only drawn from the battery if a collision is detected?
     
  5. PRPrius

    PRPrius Active Member

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    I agree, the back up battery for Safety Connect is only use if the car detects a collision. This is due to a design limitation that requires the replacement of the battery after one use only.
     
    rxlawdude likes this.