1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Road hazard for tires is not covered by Toyota.

Discussion in 'Prius c Care, Maintenance and Troubleshooting' started by DKTVAV, Apr 2, 2014.

  1. DKTVAV

    DKTVAV Active Member

    Joined:
    Jun 3, 2012
    510
    101
    0
    Vehicle:
    2012 Prius c
    Model:
    Four
    I just got cut on the side wall of my tire, call Toyota and they said it's not under warranty and offered me the manufacture number of the tire to call. I doubt it's gonna be different just wonder why they don't cover the road hazard. When buying tires from Costco the road hazard is included. Toyota care means nothing to me now.
     
  2. jdcollins5

    jdcollins5 Senior Member

    Joined:
    Aug 30, 2009
    5,131
    1,340
    0
    Location:
    Wilmington, NC
    Vehicle:
    2010 Prius
    Model:
    III
    If you will take time to read the owner's manual you will find exactly what is covered and what is not. Toyota spells it out for you. Next time you will know.

    Toyota Care is basically for tire rotations and oil and filter changes.
     
    cwerdna likes this.
  3. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    16,527
    8,429
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2008 Prius
    Model:
    II
    There should be a separate tire warranty on your new car warranty packet
     
    cwerdna likes this.
  4. JimboPalmer

    JimboPalmer Tsar of all the Rushers

    Joined:
    Apr 14, 2009
    12,470
    6,871
    2
    Location:
    Greenwood MS USA
    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    Toyota does not make tires. The folks that DO make tires have a warranty against defects.
    http://www.toyota.com/t3Portal/document/omms/T-MMS-12PriusC/pdf/2012_Toyota_Prius_C_WMG.pdf
    (page 30 of the PDF, page 28 of the manual)

    Ford warrants tire defects for 36,000 miles then shifts you to the tire manufacturer.
    http://www.fordservicecontent.com/Ford_Content/Catalog/owner_information/2013-tire-warranty-version-3_EN-US_10_2013.pdf

    Chevy also warrants defects for 36,000 miles then shifts you to the tire manufacturer.
    Chevy Warranty Information | Owners | Chevrolet

    None of these folks are going to warrant bad driving, however.
     
    cwerdna likes this.
  5. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,707
    39,241
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    No revelation..., I've never heard of a car manufacturer that did cover road hazard on the supplied tires.
     
    cwerdna and fuzzy1 like this.
  6. DKTVAV

    DKTVAV Active Member

    Joined:
    Jun 3, 2012
    510
    101
    0
    Vehicle:
    2012 Prius c
    Model:
    Four
    So what's the best place to buy only one tire? I use Costco but for the whole set only.
     
  7. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,707
    39,241
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    I'd vote Costco.
     
  8. ursle

    ursle Gas miser

    Joined:
    Jun 28, 2006
    1,049
    192
    0
    Location:
    NH
    Vehicle:
    2011 Prius
    Model:
    Four
    2 or 3 year old car, get two tires for that axle, call tirewrack and get a price, call you local tire guy and see if with labor he'll match the parts price.(put the new tires on the front;) )
     
  9. DKTVAV

    DKTVAV Active Member

    Joined:
    Jun 3, 2012
    510
    101
    0
    Vehicle:
    2012 Prius c
    Model:
    Four
    New tires should be in the back for safety.

    What brand is the best value? Costco or tirerack with shipping?
     
  10. Mike500

    Mike500 Senior Member

    Joined:
    Mar 1, 2012
    2,593
    764
    0
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    I got a full size spare at Discount Tire two years, ago.

    They have a road hazard warranty.

    25 years, ago, I had a flat on a trip to California. They repaired it for FREE!
     
  11. fuzzy1

    fuzzy1 Senior Member

    Joined:
    Feb 26, 2009
    17,557
    10,324
    90
    Location:
    Western Washington
    Vehicle:
    Other Hybrid
    Model:
    N/A
    I believe that has long been the car and tire industry norm -- no automatic road hazard coverage. In modern times, many retailers have been offering it, sometimes for an extra cost (e.g. Tirerack, where I recently bought winter tires for another vehicle), sometimes for free (e.g. Les Schwab, Costco, etc.). But unless you can find it specifically spelled out, it isn't there.
    I remember Les Schwab advertising free flat repair, at least for 'lady drivers', from the earliest that I could understand what advertisements were. That would be nearly a half century ago. Even for tires purchased elsewhere (don't know if this still applies). When the equal rights era arrived, that was extended to men as well.

    But flat repair is not the same as road hazard protection. When my current Prius suffered a tread penetration in its first year, cutting a belt and ruining the tire (but not discovered until the tread bubbled and wore through enough to leak), it wasn't covered.
     
  12. Easy Rider

    Easy Rider Active Member

    Joined:
    Feb 9, 2014
    982
    210
    0
    Location:
    N. Central Florida
    Vehicle:
    2013 Prius c
    Model:
    Three
    Why is that ??

    If replacing only one tire, it should be the same as what the other 3 are, or with a very similar tread pattern.......for safety. Oh, and I agree if only putting on ONE it probably should be on the back initially.
     
  13. JimboPalmer

    JimboPalmer Tsar of all the Rushers

    Joined:
    Apr 14, 2009
    12,470
    6,871
    2
    Location:
    Greenwood MS USA
    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    Old school answer:

    If the back tires are old and you brake hard, the back end of your car will swap ends with the front. Many drivers would find this disconcerting.

    If the old tires are in front and you brake hard you tend to go straight no matter what you do with the steering wheel. Somewhat less disconcerting.

    In theory ABS should minimize both effects, EBD should eliminate them. (eventually this will be an old wives tale like 'change your oil every 3000 miles' or 'use undercoating to protect from rust')
    Electronic brakeforce distribution - Wikipedia, the free encyclopedia
     
  14. Easy Rider

    Easy Rider Active Member

    Joined:
    Feb 9, 2014
    982
    210
    0
    Location:
    N. Central Florida
    Vehicle:
    2013 Prius c
    Model:
    Three
    It already IS an old wives tale.

    Something like 70% of the effective braking takes place in the front tires.
    The back end ALWAYS tends to brake free first, partly because of the weight shift toward the front.

    Not likely that a small difference in tread depth will make a significant difference in anything but I want my new pair of tires on the front, where the most wear occurs and where most of the braking happens.

    Taken to the extreme, if you had one new pair of tires and one bald pair, which end would you want the new ones installed on ?? :)
     
    Runswithdog likes this.
  15. fuzzy1

    fuzzy1 Senior Member

    Joined:
    Feb 26, 2009
    17,557
    10,324
    90
    Location:
    Western Washington
    Vehicle:
    Other Hybrid
    Model:
    N/A
    A Florida resident writes:
    You clearly don't live in snow and ice country.
    Neither. In my climate, such a car should be parked until better tires can be acquired.
     
  16. adamace1

    adamace1 Senior Member

    Joined:
    Jun 22, 2009
    1,403
    192
    0
    Location:
    Charlotte, NC
    Vehicle:
    2010 Prius
    Model:
    II
    You should know if you crash into a tree Toyota wont cover that, or if you drive into a lake.
     
  17. jhinsc

    jhinsc Senior Member

    Joined:
    Nov 25, 2010
    1,167
    259
    0
    Location:
    South Carolina
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    I'm curious why anyone would think road hazard would be covered under Toyota's warranty or make a statement that Toyota Care is worthless. You do get 2 yr/25k maintenance service for free - it's not worthless. Sorry for your misfortune DKTVAV, but the cut sidewall is on you, not anyone else. Your disappointment is understandable but misdirected. Costco has special benefits for their members because they pay annual membership fees. Don't blame Toyota for not being Costco. You can buy a road hazard warranty with a tire purchase from Tire Rack, but again, it's going to cost something.
     
    xliderider and cwerdna like this.
  18. DKTVAV

    DKTVAV Active Member

    Joined:
    Jun 3, 2012
    510
    101
    0
    Vehicle:
    2012 Prius c
    Model:
    Four

    I didn't say it's worthless, just meant nothing to me only not you or anyone else. Toyota Care for only 2 oil changes doesn't sound much to me (I can get tire rotation for free at Pepboys which I just did). You can add in Road Side Assistant but that's all I can think of (I have it for free from my Costco Insurance). Road hazard protection is only about $10 each tire and my car costs about $25K, what about the more expensive Toyota models cost more than twice?

    About the new tires on the back: I've seen a professional video testing with new tires in front and back to prove the old tires on the back is more dangerous because they can't control the car while its back is all over the place when braking. Years ago I bought only 2 tires at Costco and made a request to put them up front but they denied because of safety reason, they told me to install them myself at a different shop or just go buy somewhere else.
     
  19. fuzzy1

    fuzzy1 Senior Member

    Joined:
    Feb 26, 2009
    17,557
    10,324
    90
    Location:
    Western Washington
    Vehicle:
    Other Hybrid
    Model:
    N/A
    For folks who still want the fresh tires on front, just let the shop position them as their policies require. Then go home and rotate to the location you desire.

    In compromised traction conditions on weather-fouled roads, I prefer the more predictable handling of having all four tires as matched as possible. I rotate my own at home. This is quicker than scheduling a service appointment, taking it in, waiting around for them to finish, and driving home again. It also is an opportunity to inspect treads and brakes and other things that the shop techs won't bother to report to me.
     
  20. Easy Rider

    Easy Rider Active Member

    Joined:
    Feb 9, 2014
    982
    210
    0
    Location:
    N. Central Florida
    Vehicle:
    2013 Prius c
    Model:
    Three
    Clearly I did for about 60 years......and anyway that doesn't really change the physics involved.
    The better tread should go where it will do the most good.
    On a FWD car, that unquestionably is the front.
    With RWD, it depends on whether you value stopping or going more highly.
     
    ztanos likes this.