I have a 2017 Prime advanced. As of a few weeks ago, the remote climate start on the app stopped working. I can still get the app to connect to the car and it correctly updates the mileage and the charging status. I can also start charging via app if the car is plugged in. However the "Start climate" button is non-responsive. I have tried deleting the app and reinstalling with no effect (Android app) Now that it got quite cold I would like to be able to remote start the heat. I know I can do that via the key fob but I can charge for free at work at a building that is beyond the key fob signal reach. In the past I would run the climate system as I was leaving the office and walk to a heated car. Is there any fix to this or do I need to bring it to the dealer? Thanks in advance!
