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recommendations for service in Madison?

Discussion in 'Local Prius Club Main Forum' started by jmsmith, Feb 19, 2007.

  1. jmsmith

    jmsmith New Member

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    My 2007 is approaching 5000 miles and I'm not sure where to go for service in Madison. Any recommendations?

    jeanne
     
  2. ericbecky

    ericbecky Hybrid Battery Hero

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    <div class='quotetop'>QUOTE(jmsmith @ Feb 19 2007, 10:36 PM) [snapback]393062[/snapback]</div>
    You basically have Jon Lancaster or Smart Toyota if you plan to stick with the dealer for servicing.
    In either case there is a wide range of knowledge among employees. Some really know their stuff, but once in a while you'll find one who can't figure out how to move your car.
    Be patient and be confident.
    You are the customer and in the end they want to keep you happy.

    Don't forget , if you'd rather, you can always choose a non-dealer service shop for basic stuff like oil changes, tire rotation, etc. Just be sure to keep receipts of the work done.
     
  3. timm

    timm Medical Transport Driver

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    <div class='quotetop'>QUOTE(jmsmith @ Feb 19 2007, 08:36 PM) [snapback]393062[/snapback]</div>
    I am coming up on 25,000 miles on this '05 I bought used. I've had no problems, but I want dealer service to ensure the car has had its recalls done, etc. I had a nice phone chat with a service manager at Lancaster who assured me I'll be able to talk to the service tech directly to gain any tips and to answer some of my curiosities. I'll let you know how it turns out in a week or so.

    Are you aware of the Madison Hybrid Club meeting on March 10th? (I'm a newbie who wants to attend... someone else have the details?)
     
  4. ericbecky

    ericbecky Hybrid Battery Hero

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    <div class='quotetop'>QUOTE(Timm @ Feb 20 2007, 07:12 PM) [snapback]393567[/snapback]</div>
    Timm,
    Click on the madisonhybridgroup.com link in my signature. It will take you to the Madison Hybrid Group web site. Details are there about the meeting as well as a whole lot of other opportunities to get together.
     
  5. timm

    timm Medical Transport Driver

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    <div class='quotetop'>QUOTE(ericbecky @ Feb 20 2007, 05:52 PM) [snapback]393591[/snapback]</div>
    Thanks Eric,

    I'll try to make it to Culver's on March 10th.


    Meeting Info:

    Next MHG Meeting Madison Hybrid Group Meeting
    Saturday, March 10th, 2007
    10:00-Noon

    Culver's of Madison - Todd Drive
    2102 W. Beltline Hwy
    Madison, WI 53713

    There will be time before and after the meeting for informal discussion.

    Topics for the meeting include:
    Owner Q&A
    Hybrid Car Legislation Update
    Related Social Get-Togethers
    Chauffer Senior Citizens to Prom
    Whitewater Earth Day
    Brewers Game
    Hybridfest
     
  6. jmsmith

    jmsmith New Member

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    Thanks for the information. I guess I'll try Smart Toyota since that where I purchased and I get a free oil change. I need to get service soon because I'm going on my first road trip with the Prius next week up to the Porcupine Mountains on Lake Superior. Yay!

    Timm, please report back on your experience at Lancaster. And I am intending on going to the Madison Hybrid meeting on March 10. It will be great to talk to people who are equally as Prius-obsessed as myself.