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PriusChat Shop??

Discussion in 'Gen 4 Prius Main Forum' started by memasterac, Mar 18, 2021.

  1. memasterac

    memasterac Junior Member

    Joined:
    Jul 5, 2017
    21
    14
    0
    Location:
    SF Bay Area
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    I placed a WeatherTech order to PriusChat Shop from the Forum "Shop" link.

    5 days later, it still shows "awaiting payment". No one returns my messages... What's going on?

    I started to read some threads about PriusChat Shop.... and learned that they don't always get back to the customers or not at all.

    I will give them a couple more days to respond and likely I need to cancel this order (hopefully the cancellation will go through). There is no way I will wait forever just to get order status.

    I don't know why PriusChat forum still links this "Shop" website as their customer service does not exist, in my humble opinion.
     
    #1 memasterac, Mar 18, 2021
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,133
    50,050
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    unfortunately, you are correct. all the best!
     
    #2 bisco, Mar 18, 2021
  3. sam spade 2

    sam spade 2 Senior Member

    Joined:
    Mar 31, 2018
    7,035
    2,790
    0
    Location:
    USA
    Vehicle:
    2017 Prius c
    Model:
    Four
    Because the same person owns THIS web site too.
    And he is not known for caring what his customers think.
     
    #3 sam spade 2, Mar 19, 2021
  4. Pulse07

    Pulse07 Active Member

    Joined:
    Feb 24, 2020
    273
    139
    0
    Location:
    East Bay, California
    Vehicle:
    2020 Prius
    Model:
    XLE AWD-e
    I never purchased through the Shop here. But most car forums with sponsored shops usually have good reps because users like us will bash them to no tomorrow if they are doing shady business.
     
    #4 Pulse07, Mar 20, 2021
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