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Prius v five phone contacts issue

Discussion in 'Prius v Audio and Electronics' started by barbequewolf, Mar 3, 2015.

  1. barbequewolf

    barbequewolf New Member

    Joined:
    Mar 3, 2015
    2
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    Location:
    Myrtle Beach South Carolina
    Vehicle:
    2015 Prius v wagon
    Model:
    Five
    My wife's new v five with Adv Tech Pkg is giving me fits. We're trying to download contacts from her phone and it stops midway and encounters an error. We both have Samsung Galaxy S5 phones and have identical settings. My phone connects and successfully downloads all my contacts. Her's does not. Any ideas?

    Btw, I have removed her phone and readded it. The same problem persists. I've looked at her contacts and nothing pops out as strange. I've even removed my phone and tried it. No difference. Help, before I pull the rest of my hair out. Thanks!
     
  2. flynz4

    flynz4 Member

    Joined:
    Dec 17, 2005
    329
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    Location:
    Portland, OR
    Vehicle:
    2015 Prius v wagon
    Model:
    Five
    just a swag: Remove your phone and then attempt to download just hers. Maybe there is a total contact limit that you are hitting.

    I entered just a few numbers to have on the "home screen". For anything else, I'll just have Siri voice dial for me. She seems to work ok with the Prius Bluetooth system.

    I have 630 contacts in my iPhone, so I think having them all loaded in the Prius is of limited use.

    /Jim
     
  3. barbequewolf

    barbequewolf New Member

    Joined:
    Mar 3, 2015
    2
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    0
    Location:
    Myrtle Beach South Carolina
    Vehicle:
    2015 Prius v wagon
    Model:
    Five
    I did try loading hers alone (remove my phone). Still having the same issue. The system is capable of up to 5 devices and up to 2500 contacts each. So I don't believe it's a quantity issue. What I'm trying to figure out is whether it's a system issue or her phone. Thanks for the reply.
     
  4. truthandsoul

    truthandsoul New Member

    Joined:
    Aug 6, 2015
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    Location:
    MA
    Vehicle:
    2015 Prius v wagon
    Model:
    I
    May be some of the contacts have info in them the phone won't accept - for instance if there's text in the phone number then it won't load (i.e.; 212 555 1212 x1234)

    Also max 4 numbers per contact. Not sure what happens if there are 5+ numbers but this may block loading as well