Prius Prime Advanced Entune APP Charge Management Not Updating

Since about the October/November Prius Prime Advanced firmware update my iPhone's entune app's charge management only rarely updates successfully. Like maybe once out 15 or 20 tries or worse.

I'd like to learn if this is a problem that everyone or a lot of other Prime Advanced owners are having. This was one of my favorite features as several of my favorite destinations have charging and it would be nice to be able to check the charge status without having to walk out to my car!

Is anyone else having problems like this when trying to update their charge status? This used to work reliably; not 100% but 90% plus. My dealer & Toyota corporate is looking at replacing my entire entune console in the car (seems a little drastic to me).



Please let me know your experiences and if you are having the same problem (or not) currently. If you did have it before and it's been fixed, what was done to repair it?

Finally Kudos to Toyota for sticking with this problem and taking it seriously.