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Prius Chat Shop / Order

Discussion in 'Newbie Forum' started by Engine823, Sep 1, 2017.

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  1. Engine823

    Engine823 Junior Member

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    I placed an order about three weeks ago on prius chat shop. I have only received half my order. I have called and left a message with my number but received no return call. Any idea what is going on with that? Any of the forum users run the shop?
    For some reason I cant send an email to them. Text is not showing up in the email link when I attempt to type in it.
    Appreciate as much help as I can get
    Shannon Causey
    Waynesburg Ky

    The item that was never shipped was a block heater for gen 3 prius
     
    #1 Engine823, Sep 1, 2017
  2. fuzzy1

    fuzzy1 Senior Member

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    The owner of this website also runs the shop. He generally seems to be AWOL, hasn't logged in here in 29 weeks. The mere fact that you received half your recent order is the best recent sign that he still exists:
    Is Danny Dead? | PriusChat

    Have you tried sending a PM (private message) to him?
     
    #2 fuzzy1, Sep 1, 2017
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  3. Engine823

    Engine823 Junior Member

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    That's not encouraging! I'm okay with the delay in shipping but want some type of contact with them so I will know whats happening?
     
    #3 Engine823, Sep 1, 2017
  4. bisco

    bisco cookie crumbler

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    #4 bisco, Sep 1, 2017
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  5. bisco

    bisco cookie crumbler

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    contact your credit card company.
     
    #5 bisco, Sep 1, 2017
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  6. Engine823

    Engine823 Junior Member

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    Are you saying I need to stop payment? I hate to do that unless it just isn't ever going to be shipped. I want the product.
     
    #6 Engine823, Sep 1, 2017
  7. Engine823

    Engine823 Junior Member

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    No I didn't try a PM I didn't know who to contact
     
    #7 Engine823, Sep 1, 2017
  8. bisco

    bisco cookie crumbler

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    i would wait another week or two, but a conversation about your options would be appropriate.
     
    #8 bisco, Sep 1, 2017
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  9. bisco

    bisco cookie crumbler

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    sorry, @Danny is working. pm him.
     
    #9 bisco, Sep 1, 2017
  10. Engine823

    Engine823 Junior Member

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    Yes would love to hear your all's advice. Item was $60
     
    #10 Engine823, Sep 1, 2017
  11. bisco

    bisco cookie crumbler

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    see post 9.
     
    #11 bisco, Sep 1, 2017
  12. Engine823

    Engine823 Junior Member

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    I just sent a PM but am not excited about the prospect of him responding since it says last time he was on was 1 month ago. Left my Name, Address and phone number and item I was missing
     
    #12 Engine823, Sep 1, 2017
  13. fuzzy1

    fuzzy1 Senior Member

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    Some of his shop orders have been slow for years, so waiting a bit longer is a good idea.
    One item here is to be aware of your credit card dispute process. Make sure you don't pay this item until the order is received, and be ready to file a challenge with the card company if you receive / hear nothing from him in the next couple weeks.
     
    #13 fuzzy1, Sep 1, 2017
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  14. Mendel Leisk

    Mendel Leisk EGR Fanatic

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    Dealerships will have the blockheater, or be able to get it for you. Price shouldn't be much more.

    I would ask about installed price too: it's a hard to get at install location.
     
    #14 Mendel Leisk, Sep 1, 2017
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  15. ILuvMyPriusToo

    ILuvMyPriusToo Senior Member

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    Yup, the owner of this site does not do installation or maintenance. Unfortunately, we can't get him to reply to us either.
     
    #15 ILuvMyPriusToo, Sep 1, 2017
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  16. Engine823

    Engine823 Junior Member

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    I don't want him to do anything but send me my order.
     
    #16 Engine823, Sep 1, 2017
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  17. bisco

    bisco cookie crumbler

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    he should contact you quickly, his time on this site is not indicative of his shoppe services. he's busy with a young family, and trying to keep the site up, on top of his regular job.
     
    #17 bisco, Sep 1, 2017
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  18. Engine823

    Engine823 Junior Member

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    Maybe so, I will give it some more time
     
    #18 Engine823, Sep 1, 2017
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  19. ILuvMyPriusToo

    ILuvMyPriusToo Senior Member

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    Bisco, you are starting to sound like Danny again . . .
     
    #19 ILuvMyPriusToo, Sep 3, 2017
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  20. bisco

    bisco cookie crumbler

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    :oops:
     
    #20 bisco, Sep 3, 2017
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