PIN required

I have the same problem. It seems to be the connection to drive connect (which has expired on my car). One person at their help desk told my salesman that it required resetting the head unit, but that seems pretty extreme. Please post back if you get it resolved. It is driving me buggy.

 

Seems like overkill. idk if it's concern from hackers? or something else

 

During my initial setup, I recorded my PIN, even though my salesperson said I'd never need it again. She was wrong, I've needed it several times since the initial setup.

Don't ever forget a PIN.

 

I KNOW my pin. I wrote it in the manual. In no place does it tell you where to put the thing. I tried logging out of my phone and back in, no luck there, and there isn't anywhere to put it in the car.

It seems to be associated with the end of my free year of the family of "connects". Specifically Drive Connect.

 

Did this happen just as drive connect expired?

 

It will ask you when it needs it. Don't stress about it yet.

 

I've been getting this since the end of October when my car hit 1 year old. I doubt it will tell me where to put the damn pin.

 

Honda radio code comes to mind: ANY interruption of 12 volt power supply bricks the radio, till a code is entered. Best approach is to tape or engrave the $*#!#% code to the glove box sidewall, eight o’clock day one.

 

It wants me enter the code, but it doesn't tell me WHERE to enter it. There doesn't seem to be anyplace to enter it in any of the screens that come up and nowhere to click. It connects to Android Auto on my phone, so I reentered the code on my phone but that didn't seem to make any difference.

BTW we had a Honda Accord with that exact issue. Our salesman insisted that we write it in the back of the manual because of the known issue. that was in 2005, and it is still on the road with the radio working fine. Used that code lots of times. The salesman said it was a theft protection deal.