Non-refundable deposit - can I break it?

<div class='quotetop'>QUOTE(Wryter @ Jun 9 2007, 10:16 AM) [snapback]458626[/snapback]</div>

How long has it taken the dealer? Do you have the papers you signed? What do they say? There must be a limit after which this becomes void.

 

<div class='quotetop'>QUOTE(Wryter @ Jun 9 2007, 10:27 AM) [snapback]458633[/snapback]</div>

I don't think 10 days is that long, but it's crazy that the salesman won't tell you when your car might arrive. Did you ask him/her?

In my experience you will have to wait a "reasonable" amount of time it could take the dealer to locate the exact vehicle you ordered and may even have to import it from Japan. That's what my logic says. If you want to go to that dealer and ask for another vehicle then who knows, is that dealer really far?

 

Talk to the fleet manager- they usually are a little more upfront...

 

There is a lot of turnover in automotive sales. Did you ask the operator if the person still works there?

 

Are you sure it's non-refundable? Whenever I've put a deposit down it's refundable and if I've given a credit card they usually don't even charge it.

 

<div class='quotetop'>QUOTE(Wryter @ Jun 9 2007, 10:16 AM) [snapback]458626[/snapback]</div>

Never, ever pay a non-refundable deposit again. I've ordered multiple cars in allocation like that and always paid REFUNDABLE deposits. If you're special ordering the car thats one thing, but just getting the dealer to allocate it for you, non-refundable or go down the road to another dealer

 

It's never a good idea to sign something saying "non-refundable deposit". My dealer took a $500 deposit to locate my Prius, but it was refundable in the event they couldn't locate the car or I changed my mind.

 

I've been buying new cars off and on since 1966 and I've never put a penny down before delivery of the car. Is Toyota in general the worst for this crap or for some reason are Prius shoppers for some reason, shall we say, "more vulnerable" to these tactics?

 

<div class='quotetop'>QUOTE(Wryter @ Jun 9 2007, 01:16 PM) [snapback]458798[/snapback]</div>

What about the fleet manager? Or dealership management (not sure if they're different)? Can you locate and contact the owner of the dealership? This is sounding an awful lot like fraud. Even if that particular sales guy left and even if you did sight that contract I'd be surprised if the dealership management didn't take steps to keep this from escalating.

 

this issue has come up in the past. same question. same answer... Toyota says that any of the deposits have to be refundable. plain and simple. It's been a while, so i can no longer quote sources.

 

Your going to be fine, If they cant wont work with you.

1. The salesman didnt sign the contract, you can sign it but it is not a deal both partys sign.
2. call your credit card company and tell them the item paid for was not delivered and will not be. they will get your money back for you.

 

<div class='quotetop'>QUOTE(Wryter @ Jun 9 2007, 09:16 AM) [snapback]458626[/snapback]</div>

Just as previously posted, I'm certain there is no legal way that your deposit could be kept by the dealer if you insisted on reimbursement. Car purchase deposits are always refundable, as there is no "consideration" without delivery of the vehicle. Consideration is a requirement for any legal contract, whether written or verbal.

Ken's Prius

 

<div class='quotetop'>QUOTE(Wryter @ Jun 9 2007, 09:27 AM) [snapback]458633[/snapback]</div>

Depending on what you want 10 days probably isn't enough time to find and deliver it. A polite face-to-face meeting with the Sales or General Manager is a good idea. You should be able to walk away with either a more precise written and signed agreement or a credit on the charge card. Requesting a charge back through the bank should be an unnecessary last resort but do it before the charge needs to be paid.

 

I smell a lawsuit...or a headshot.

Is it wrong to be strong?
You decide.