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New Prius peculiar start-up problem

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Ned H, Jan 18, 2011.

  1. Ned H

    Ned H New to Prius

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    I’m posting this out of some desperation, after reading numerous posts none seemed exactly on point, and after calling the dealer, who didn’t think he could help as he doubted they could duplicate the problem.
    We just bought a new 2010 Prius with the navigation system about a month ago and have put about a 1000 miles on it. We really enjoy the Prius. We have had some minor issues with starting the car that I attributed to inexperience. But a few morning ago, after a night in the low 20’s the car wouldn’t start. I spent several minutes fiddling pushing the start button, trying to put it in gear, just waiting. During all this, the instrument panel came on but it was not what I usually see. The steering button overlay was visible during much of the time as were the instrument panel warning lights. At a couple points the Prius logo did its normal disappearing act. The ignition button’s light was green or amber, I guess depending if my foot was on the brake. The nav came on but went off actually the backlight for the lcds was not working as an almost black map was visible (not the night map). The passenger air bag on and off lights were both on. I finally heard the ICE come on, and noticed the instrument panel was back to normal and I was then able to put it in gear and to back out of my spot. The backup camera worked but when put in drive the nav screen went dark. I was finally able to get the nav to work after shutting the car off and restarting it a few miles down the road.
    I had trouble starting the car on subsequent mornings but as nights and day were warming and I became accustom to the problem I now usually just need to push the start button twice with a short wait to get the car started. I have read on several posts that starting problems are often 12v battery related. But the dealer didn’t think it was the battery, as the master warning light didn’t stay on. He didn’t think they could duplicate the problems as the dealership is couple thousand feet lower in elevation, they are on the desert floor, than where I live in the low mountains of SW New Mexico, thus it wouldn’t get cold enough to cause the problem.
    I need to get this fixed, Some of the problems may be my own foolishness, but some appear real such as the nav display and needing to push the start button twice.
    Attached are some instrument panel pictures taken the second morning. Note the nav screen did come on this morning unlike the first morning.
    The sequence is:
    1. Before pushing the start button.
    2. After just pushing the start button (note the steering wheel button overlay on the instrument panel).
    3. After about a minute wait.
    4. After pushing the start button a second time and the READY light came on.
    Any help would be appreciated.
     

    Attached Files:

  2. Ned H

    Ned H New to Prius

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    Re: New Prius peculia start-up problem

    Sorry, try at this, attachments are out of order the last image shoud come first.
     
  3. bisco

    bisco cookie crumbler

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    Re: New Prius peculia start-up problem

    try disconnecting the 12v battery for 5 min. and then reconnecting to reboot the computers.
     
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  4. jhinsc

    jhinsc Senior Member

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    Re: New Prius peculia start-up problem

    Don't know what to say what's causing your starting difficulty but here's a couple of questions; You do realize the ICE doesn't start immediately after pushing to the start button? I'm usually all the way out of the garage before mine starts up. Also are you sure you're pressing the brake firmly before pushing the start button? When you park the car for the night, you press the Start button to shut it off, not just the Park button? I hope you solve your problem soon because it would be a real PIA for me if it were my car.
     
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  5. Ned H

    Ned H New to Prius

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    Re: New Prius peculia start-up problem

    Bisco
    I will try the batter disconnect tomorrow morning

    JH
    The morning where everything went wrong I got lost in all the details and didn’t know where I was until I heard the ICE. But on subsequent mornings I just looked for the READY light.
    The brake was pushed firmly
    I turn the car off with the start button
    Thanks
     
  6. jim256

    jim256 Member

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    Re: New Prius peculia start-up problem

    While you're pressing the brake, are your stop lights on? If your brake light switch above the pedal is loose or mis-adjusted you could be having a problem with it recognizing the brake is depressed. The touch lights being on without pressing them makes no sense.
     
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  7. twittel

    twittel Senior Member

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    Re: New Prius peculia start-up problem

    Sounds like it wants to start up but then shuts down. I'm going way out on a limb here, but what's the chances the FOB transmitter is sending a false RF causing this problem? Try the "other" FOB and see if the problem changes.

    Also, Jim's suggestion about a faulty brake switch is a possibility that your dealer should investigate.

    Happy Motoring,

    Tom
     
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  8. fotomoto

    fotomoto Senior Member

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    Re: New Prius peculia start-up problem

    Once you get the "ready" light, you can press the accelerator to the floor and the ICE (gas engine) will start up without delay.

    I'm thinking the NAV might not be related and might be a cold temp/boot up issue.

    Silver City is nice. I base camped out of there on a motorcycle trip two summers ago before working my way up to Colorado.
     
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  9. jhinsc

    jhinsc Senior Member

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    Re: New Prius peculia start-up problem

    Yes, true. My question assumed the OP might have been waiting to hear the ICE fire up while sitting still.
     
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  10. Codyroo

    Codyroo Senior Member

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    Re: New Prius peculia start-up problem

    I occasionally experience the same thing and I think it is 12 volt battery related.

    One "voodoo" item that seems to help is to let the brakes pressurize prior to hitting the "Start" button. I don't know if this actually helps, hence why I call it "voodoo".
    The 12 Volt battery boots up the computer (and when successful, puts the car in "READY" mode). You'll note in your pix that the READY mode isn't lit on the first screen shot after pressing the Start button. In my case, it is not the brakes, because when it last happened at my house, it was dark and I could see my brake lights reflecting off of my wife's van, so I know that wasn't the cause.

    The reason for waiting is that I'm not sure if the brake pressurizing is putting a load on the 12 volt battery, but I do think it is. You'll notice when you first open the door, you'll hear a "whirring" noise that carries on for about 10 - 15 seconds. This is the sound of the brakes pressurizing (so I've read here).

    One time when I booted up the car, I also turned on the windshield wipers. They moved REALLY slow (like nearly dead battery on a normal car type of slow). Once the car went into ready mode, they sped back up to normal speed. You'll also notice when you first boot up, that the icons will be a bit dull in brightness. Once the car hits Ready mode, they brighten up. Thus, I try to limit the loads I put the car under when I start it up. (Lights off, wipers off, etc).

    You'll probably also find that your Nav system may reset during periods of low battery. You can check your battery charge by running a set of commands on the Nav Screen. One way was to turn the headlights on and off 3x. However, when I did that, my NAV screen would reset, and I'd have to do it over and over again. Finally, someone posted up how to do the "finger dance" as a way to get the battery charge screen loaded.

    You might want to get a voltmeter and measure on the battery terminal (mild pain in the butt). You can compare the voltage on days it does start with days it doesn't start. My battery isn't holding a full charge (it will go up to 12.1 - 12.4 V when I'm done driving for an hour, but will drop to 9.4 volts when parked overnight). On days it won't start, it will drop to 9.2 volts.

    I'm strongly considering having the battery replaced (expensive) or having a yellow top battery installed for me (even more expensive). I'd take it to the dealer and complain, but they will charge me $125 to check it, and they may determine that the battery is "marginal" (Marginal = 10 volts). My 9.4 volts = 9 volts (with rounding), but if they get it and it reads 9.5 volts, that will round to 10 volts and will be marginal (and I'm out $125 and still have a weak battery).

    This is likely a more common than reported problem with the Prius. There is speculation that Toyota got a bad batch of batteries. Mine has never been drained to explain its poor performance.
     
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  11. Ned H

    Ned H New to Prius

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    Re: New Prius peculia start-up problem

    I’d like to give a little update on the adventure with my Prius. First thanks for all the input. I disconnected the battery so the computer could reboot. But then the car wouldn’t start. After charging my Diehard jumper I jumped the Prius. It started. Makes me think there may be a battery problem. I haven’t gone through morning start-up routine yet I’ll try that tomorrow A.M. to see if the reboot helped. I will be testing the batteries voltage.

    Thanks again
     
  12. JimN

    JimN Let the games begin!

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    Re: New Prius peculia start-up problem

    While you were back theree with the battery did you take a voltage reading? If you hook up a trickle charger how long does it take to show that the battery is fully charged? Is the clock keeping time?
     
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  13. pjam

    pjam New Member

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    Re: New Prius peculia start-up problem

    since you recently purchased it and it is a 2010 model it could be that the car sat on the lot for a while in those chilly temps and with whatever it is the also seems to be draining the 12V batts (new here, but seems common!) affected yours before you finally gave it a "forever home" in dog-adoption speak...? would Optima batteries help the Prius maintain the 12V battery life? i could be completely off base in all this :)
     
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  14. pEEf

    pEEf Engineer - EV nut

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    Re: New Prius peculia start-up problem

    This is definitely a weak 12v battery. When most types of batteries are cold, especially the lead-acid type used in the Prius 12v system, the output is greatly reduced. This means that a marginal battery may be too low to get the car to boot properly. The 12v battery does not "start" the engine, it only boots the computers and closes the main relays on the traction battery. Once this occurs, then a DC to DC converter takes power from the traction battery and supplies the 12v system which also allows the 12v battery to recharge.

    What's happening is when you put a load on the battery initially it sags too low to boot the systems properly, but after a bit the current flowing in the battery heats the electrolyte up enough to generate a bit more power and the car then boots properly.

    This problem is exacerbated because most 12v charging systems, including the Prius DC/DC converter, are not temperature compensated. This has the effect of never really allowing the 12v battery to fully charge when it's cold. A temperature compensated charger will increase the voltage when the battery is cold to allow a complete charge.

    It's possible the battery simply got weak, and you haven't had the car in ready long enough for it to get a reasonable charge. If you have a battery charger, I would charge it overnight and see if the problem is solved.

    Otherwise I would suggest you demand the dealer replace the battery under warranty, as you have proven that at the very least it's low enough to be unable to properly boot the car.

    If your car was out of warranty, I would recommend you replace it with a superior battery, such as the Optima.
     
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  15. Ned H

    Ned H New to Prius

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    Re: New Prius peculia start-up problem

    This A.M. I went through my morning start-up routine that had initially prompted me to start this thread. It all went well; I got the READY light on the first try. This morning I noticed the dome light for the first time, I waited for it to go out before pushing the start button. I’m still a little nervous as the nights have been getting warmer and I fear the problem may return after a cold night. I plan on getting a trickle charger, and a ScanGuage as I live a good distance from the dealer I use.

    Thanks to all
     
  16. pEEf

    pEEf Engineer - EV nut

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    Re: New Prius peculia start-up problem

    A small charger placed on the battery overnight will likely solve the problem. But if the problem continues, you should consider replacing the 12v battery.
     
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  17. itndave

    itndave Junior Member

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  18. s1njin

    s1njin New Member

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    Re: New Prius peculia start-up problem

    I don't have the manual in front of me, but is the dealer supposed to check the battery when you bring it in for service?
     
  19. pEEf

    pEEf Engineer - EV nut

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    Re: New Prius peculia start-up problem

    I second Dave's recommendation. It will solve the problem for a long long time!
     
  20. pEEf

    pEEf Engineer - EV nut

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    Re: New Prius peculia start-up problem

    Most service departments have a Midtronics tester that will create high-frequency high-current pulses to accurately assess the real condition. This test even works on a low battery that is otherwise healthy and will indicate this condition. If the battery is marginal though, especially if it's tested when warm, it may just pass and then still leave you stuck on a cold day.