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my prius not reliable any more

Discussion in 'Gen 2 Prius Main Forum' started by brucefern, May 28, 2007.

  1. brucefern

    brucefern New Member

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    Toyota Motor Corporation

    I would like a complete investigation into this event .
    I was driving on hwy 680N CA when suddenly I lost ALL power!
    I managed to take the nearest exit at 20 miles/hr ,
    pulled over to the shoulder.
    Hope you get the seriousness of this situation
    My passenger and I could have died.

    BF

    state of car before failure
    1> tank full shell vpower ( previous tank 57.8 mpg calculated costco fuel )
    2> mileage 9982 ( just completed 10000 mile service from Capitol toyota CA )
    3> A/C on was changing setting ( moved from front vent to front and bottom vent ) just before failure
    heard a beep and then NO power .tried flooring the accelerator :(
    4> speed ~70mph
    5> both power outlets loaded
    a> garmin mobile 10x charger
    b> HTC 3125 phone charger
    6> phone conected via bluetooth
     
  2. ceric

    ceric New Member

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    <div class='quotetop'>QUOTE(brucefern @ May 28 2007, 05:04 PM) [snapback]451133[/snapback]</div>
    If I were you, I would file a complaint on NHTSA.gov.
    Toyota would listen when many report the same problem.
    2005- models used to have a recall like that. However, I am surprised that a 2006 could also
    shut down like that. I hope you get that resolved permanently.
     
  3. jamarimutt

    jamarimutt New Member

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    The dealer may have to reprogram the computers. I had a similar problem with my 2004, loss of power meant that the car would shift itself to N.
     
  4. Rangerdavid

    Rangerdavid Senior Member

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    I'm glad you are ok, sounds like a stressful incident... I've never heard of that happening before in any Prius, especially an '06.....
     
  5. gupchurch1349

    gupchurch1349 New Member

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    <div class='quotetop'>QUOTE(brucefern @ May 28 2007, 05:04 PM) [snapback]451133[/snapback]</div>

    If this is the first time you have had an incident with your Prius, then how can you say the car is not reliable. Any new car can have its unique problems. If this happens again, then I would be more inclined to say it is unrelibale.
     
  6. Springtime

    Springtime Member

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    Bruce,

    If this happened to me in any car I would be more than a little upset. My first thought when I read that you had a full tank of gas - did you just fill up the tank and you perhaps got a bad tank of gas? Was the fill up at your regular station or were you out of town for the holiday and filled up at a place you have never used before?

    Were you able to get the car started again? Before you blame the problem on the car itself would a bad tank of gas cause the problem you described?

    Springtime
     
  7. galaxee

    galaxee mostly benevolent

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    need more details... what happened next? did it start up again? if so how many tries did it take? dash lights? codes from the dealership?
     
  8. mcbrunnhilde

    mcbrunnhilde Opera singin' Prius nut!

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    If you heard a beep and then "no power", could you have accidentally put the car in Park? If you do that while driving, the car does beep at you and then goes into neutral. Or, could you (or your clothing) have knocked the joystick into into reverse while you were changing the A/C setting? Same thing...beep and into neutral. You don't say if you happened to look at the dash to see what "gear" you were in, but it's completely understandable if you were a *bit* to busy to look at it. You were in a very scary situation, and you have my sympathy. I hope your dealer can pull any codes that might be helpful in determining the cause of your situation.

    Galaxee, would a code result from hitting P or R while driving and forcing the car into neutral?
     
  9. brucefern

    brucefern New Member

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    <div class='quotetop'>QUOTE(Springtime @ May 28 2007, 06:14 PM) [snapback]451175[/snapback]</div>
    hi All
    i normally fill costco premium and sometimes shell v
    today i filled shell v from the gas pump near my place
    and was off to watch the whales in Sacramento CA

    after I powered cycled my prius seemed to work
    but before getting started
    i began making frantic calls to the dealer
    and who ever possible to inquire whether it would be safe to drive back on the highway

    i headed home staying on the right most lane just in case
    i drove about 30miles back so i would rule out a bad tank

    it could be the neutral case i cant recollect the gear but at that point in time my only concern was getting to safe ground

    thanks for your responses
    Bruce
     
  10. brucefern

    brucefern New Member

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    <div class='quotetop'>QUOTE(mcbrunnhilde @ May 28 2007, 06:48 PM) [snapback]451190[/snapback]</div>
    come to think about it just before losing power
    my left hand was on the left side of the steering ,
    my right hand index figure was on the touch screen
    it would be hard for me to hit either the P or gear shift by mistake
    i had no over hanging clothes my head lights were on though
    i guess i have to wait until tomorrow to see what the dealer has to say

    Bruce
     
  11. jamarimutt

    jamarimutt New Member

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    I bet the dealer will say there's nothing wrong with the car. B) Been there!
     
  12. jamarimutt

    jamarimutt New Member

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    I bet the dealer will say there's nothing wrong with the car. B)
     
  13. formerVWdriver

    formerVWdriver New Member

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    Please let us know what you find out.

    My car beeped at me yesterday. I was travelling in a straight line, had plenty of gas, nothing plugged in, changing nothing....

    Had just hit a small bump. Very small.

    What was that all about? (The only time it has beeped at me before was when it thought I took a corner too fast and VSC came on for about a second.)

    What's this beeping stuff?

    Thanks!
     
  14. auricchio

    auricchio Member

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    Bruce, right now you're excited about the incident.

    But please try to keep things in perspective. This wasn't an aircraft engine failure while on instruments.

    Cars die on the freeway all the time, and you don't hear about death and destruction. You wouldn't have been killed as long as you stayed on your side of the freeway.

    Unfortunately, I suspect there were no codes stored, so the dealer will find no problem. If it happens again, then you'll have an opportunity to determine what conditions cause the failure.

    I must agree with gupchurch: One time is not a pattern.

    Galaxee, if the 12v battery were to have loose terminals, couldn't that cause a complete shutdown of the systems?
     
  15. derkraut

    derkraut Member

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    <div class='quotetop'>QUOTE(Rick Auricchio @ May 28 2007, 06:22 PM) [snapback]451256[/snapback]</div>
    :lol:
    Talk about over-reaction. Are you sure you took your meds today?? When I read the title of your post, I figured a wheel fell off or the car caught fire. I'll lay odds there's nothing wrong with your car...you probably inadvertently shifted it into park or nuetral.
     
  16. brucefern

    brucefern New Member

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    <div class='quotetop'>QUOTE(Rick Auricchio @ May 28 2007, 09:22 PM) [snapback]451256[/snapback]</div>
    hi
    about the complete shut down , the entire car did not go off
    i should be more clear , the car was on but no drive
    i wish i could remember seeing the state of the gear on the dash
    before power cycling the car , and then some how just
    write off this one time event as a glitch , cross coupling noise , EM pluse.. whatever...
    which cause the switch from D -> N or P

    if an error code were to appear where would it show on the touch screen
    or on the display

    Bruce
     
  17. auricchio

    auricchio Member

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    Bruce, it's understandable that you couldn't remember details about the displays. You did the right thing---getting out of people's way. That goal was more important than reading the dash.

    (In flying, we were taught to Aviate, Navigate, and Communicate in that order. Fly the plane first and foremost.)

    The error codes we're talking about must be read by the dealer with an instrument called a ScanGauge.

    Do you recall if you hit a bump or slippery patch just before the power failure? The VSC and AntiSkid systems will cut engine power. If they don't have a few seconds to restore power, then you could experience a longer term loss. (You have to get your foot off the pedal for the system to let go.) Is it possible you got onto the gas immediately and perhaps the system wouldn't clear the condition?

    You would have seen the yellow light on the dash.

    When you say you just completed the 10K service, how long before?
     
  18. mellowyellow

    mellowyellow New Member

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    you should sell that car now ;) how much ?
     
  19. galaxee

    galaxee mostly benevolent

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    the 12v only matters when the car is being started. once it's running, loose connections don't do anything to it.
     
  20. SW03ES

    SW03ES Senior Member

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    I completely agree with Rick, lets get a little bit of perspective here. You didn't "almost die", your car broke down. Cars have been breaking down on highways since cars began. My mother tells a story about how her power steering went out on her old Ford LTD when she was 8 months pregnant with me. She didn't "almost die" and niether did I. I had a blowout one time at 70MPH on the highway in a Ford Explorer. I didn't "almost die" and thats MUCH more dangerous than a loss of power situation. You simply flip on the hazard flashers and pull over, which you did.

    Now, thats not saying this isn't a serious situation, but as Rick says its not like you lost both engines on a 737 or something. Be reasonable, you'll get a lot farther when dealing with Toyota.

    Now, onto questions. You say you are running "Shell V-Power". V-Power is their premium fuel, 93 octane. The Prius is not designed to run on premium fuel. I doubt that had anything to do with your issue, but in the very least its a complete waste of money.

    It sounds to me like the car went into neutral somehow...