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Massive Oil leak, broken oil filter housing base. Wear and tear or shop error?

Discussion in 'Gen 2 Prius Main Forum' started by Ohnocar, Sep 3, 2022.

  1. Ohnocar

    Ohnocar New Member

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    Hello,

    I got an oil change about a month ago and actually since that day my car has constantly needed oil, (oil light on) I didn’t think much of it because the car is old. I would just top up the oil.

    Long story short, my 2008 Prius with 183,000 miles broke down and I had to get a tow. The tow guy says the car is bone dry no oil. asks if I recently got an oil change because it’s leaking.

    I take it back to the shop and they learn it’s the oil filter housing that has a crack in it. He says this is from wear and tear and not their shop.

    Is this true? Can the oil filter housing base crack on its own from wear and tear or is this a shop error? Pic attached
     

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  2. Rph74

    Rph74 Active Member

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    I’m going to say it likely is not shop error. Oil filters are not torqued on very tightly at all (tightened by hand only), so it’s hard to imagine how a shop could cause that damage. But I’m no pro, and can’t claim to have seen it all, perhaps others could chime in.
     
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  3. TMR-JWAP

    TMR-JWAP Senior Member

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    I would find it very unlikely that damage could be caused by removing or installing an oil filter. The oil filter torque spec is 13 ft-lbs. It would take an impressive amount of twisting force to crack like that and castings don't just break. I don't see any obvious mechanical damage in that area, so I doubt it happened from road debris or anything similar. What I could imagine, is if some other work was done in that area and that person was using a prybar (or similar item) to wiggle something around and was prying against that housing or something. Any other work been done to the car?

    I'm also thinking that 'base' is actually the upper half of the oil pan. The lower oil pan is a stamped steel cover that has the drain fitting. The upper oil pan is an aluminum casting that bolts to the engine block. It looks to me like the "oil filter base" is part of that aluminum casting. If so, it's going to require replacement of the entire upper oil pan. The area where that crack is located has two rubber o-rings that seal the flow passage between the oil filter and the engine block casting. That crack either goes through the oring area resulting in a leak, or the crack is preventing the fastener from sealing the oring.

    Replacing the upper pan is NOT a small job, but they are available on ebay for $100-200.
     
    #3 TMR-JWAP, Sep 4, 2022
    Last edited: Sep 4, 2022
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  4. Ohnocar

    Ohnocar New Member

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    No other work was done. I honesty don’t know… when I google cracked oil filter housing nearly every site said this happens because of over tightening or over torquing. A lot of people with stories of the oil change shop cracking their filter housing. I can’t find a case of this cracking due to normal wear and tear so wanted to ask here before I go back to that shop
     
  5. dolj

    dolj Senior Member

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    I really find that hard to believe. The amount of force required to crack the housing would crush the filter before it cracked a cast metal housing. I could be wrong, but that's my impression.
     
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  6. prius16

    prius16 Active Member

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    Sorry to see that failure. :(
    That sucks!
     
    #6 prius16, Sep 4, 2022
    Last edited: Sep 4, 2022
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  7. douglasjre

    douglasjre Senior Member

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    Not enough information
     
  8. Ohnocar

    Ohnocar New Member

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    take a look at these screenshots
     

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  9. Ohnocar

    Ohnocar New Member

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    Very much sucks considering i’m poor ☹️ Thank you for your concern
     
  10. Ohnocar

    Ohnocar New Member

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    My car seized while driving, middle of a busy street it started shaking, seen some white smoke I was able to move as far to the right as possible before it cutting off. All lights were still on but I could not put it in drive. called AAA

    -Tow guy asked me if I had a recent oil change, said they must’ve forgot something because it is leaking, bone dry the 2 qts I just added 10 mins prior is gone

    -next day I walk to the 30min oil change shop, tell the manager my situation. He was nice enough to come take a look at the vehicle bringing along oil change tools. He inspects says it on nice and tight shouldn’t be leaking. Added a qt of oil to test and it immediately starts leaking.

    he tells me he’ll be back and shortly comes back with his mechanic who took a look and proceeded to tell me something about the engine and the car being old and taking too long to do an oil change while the manager was still inspecting the car, the manager says he found the issue. It’s a crack in the oil filter housing. So now the mechanic starts telling me this is a wear and tear issue, that these just randomly break on old cars with no warning and that there was nothing I could do to prevent it. That the shop couldn’t have done this. Just a wear and tear issue.

    so I’m here asking if anyone ever had this “wear and tear” issue on the oil filter housing because everything I’ve found says this commonly happens with over torqued over tightening from careless mechanics. See screenshots from post above
     
  11. Ohnocar

    Ohnocar New Member

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    Another screenshot confirming over tightening can cause this
     

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  12. dolj

    dolj Senior Member

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    The first 5 seem to be about cars other than a Gen 2 Prius. Nothing they said would sway me from my opinion as the housing is cast aluminum, not plastic like one of those mentioned.

    Just trying to be pragmatic, but ultimately the call is yours. Do what you think is best.
     
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  13. Another

    Another Senior Member

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    Another reason I get my oil changed at my Toyota dealer.
     
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  14. Ohnocar

    Ohnocar New Member

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    thats why I’m asking here, if anyone ever had this issue on the Prius… this issue on the same part from multiple different cars all stemming from an oil change.

    I don’t know much about cars so I’m one to do research before I go pointing any fingers, but all evidence is leading to this shop
     

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  15. Mendel Leisk

    Mendel Leisk EGR Fanatic

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    On third gen there's a bolt-on aluminum piece that the oil filter screws into. On second gen, does the oil filter screw directly onto the "upper oil pan" casting? Seems to be.

    Some info from Amayama:

    Main page:

    Cylinder block for Toyota Prius XW20, 2 generation, restyling 11.2005 - 05.2009 - Toyota Car and Auto Spare Parts - Genuine Online Car Parts Catalogue - Amayama

    Detail:

    Buy Genuine Toyota 1211121060 (12111-21060) Pan Sub-Assy, Oil for Toyota Prius. Prices, fast shipping, photos, weight - Amayama

    Toyota USA's main part site (linking to McGeorge Toyota), has it (upper oil pan, the aluminum casting), new if I'm not mistaken, for $117.35 USD:

    https://toyotaparts.mcgeorgetoyota.com/oem-parts/toyota-oil-pan-1211121060
     
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  16. dolj

    dolj Senior Member

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    If it was something the oil change shop did, then it would have leaked immediately and you would have seen oil on the ground under the car where it is normally parked. It seems strange that you drove it for a month then all of a sudden you lose two quarts of oil and likely seized the engine. I still do not believe on a Prius you can crack the housing by overtightening the filter, it is pretty sturdy. I've never heard of this happening before in the last ten or so years.

    Unless you can find examples of others with a similar design as used on the Prius, so other model Toyotas for example, I don't think the examples you have dug up will carry much weight.

    I would never say never, but figuring out what happened and then proving it will be an uphill battle.

    If it were me, I'd also be having a certified professional come out to the car and inspect it and write up a report on what s/he thinks happened here.

    You haven't mentioned whether you're insured, but if you are not then that double sucks, because you could do with that option to go into bat for you.

    Not trying to be obstructive, just trying to give you an idea of what you'll be up against.

    As has been said it sucks that this has happened to you and I wish you all the best for success.
     
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  17. rogerthat

    rogerthat Active Member

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    As Dolj says above, if damage was done at the oil change shop, you almost certainly would've noticed puddles of oil under your car within a few days. In addition, you seem to imply that your oil light was on right after the oil change. Why wouldn't you get that immediately addressed with the shop? I can't imagine taking my car for an oil change, leaving with the oil light on, and ignoring that. All that said, I've stopped having a shop (Toyota dealer too) do my oil changes due to numerous screwups. I now do my own oil changes.
     
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  18. mr_guy_mann

    mr_guy_mann Senior Member

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    Ok, so some engine designs use a filter cartridge that goes into a plastic housing (such as Chrysler 3.6L). Overtightening the filter cap can easily break something and cause leakage.

    Some designs have a spin on filter that attaches to something that's "not so sturdy" that can have problems (such as the oil cooler "filter base" on Nissan 3.0 or 3.5L or many Ford V8s) it can twist and leak.

    If there's any problems with a spin on filter, it won't be on installation. You can't really tighten it enough to cause immediate damage- that would make the filter leak. Things go wrong when you try to remove the filter.

    If the filter is over torqued and/or installed dry (no oil on the rubber seal), then the filter can feel like it's welded in place. Now you need large tools and lots of force to loosen the filter. Sometimes I've had to destroy the filter in order to get it off.

    Other than a couple of times when a cooler had to be repaired (Nissan or Ford), I have never seen damage to the filter mount.

    Can't tell decisively from your pic, but it almost looks like something struck that area of the casting. I don't see how the shop could have done this as it would not have gone for a month and then started leaking. If it was leaking all that time (your low oil pressure warning coming on? it's NOT the "oil level low" warning) there should have been oil all over the ground all the time.

    I have difficulty imagining that you ran over something and it flew up and hit the engine. I'm not sure I could crack that if I tried.

    The filter base is part of the upper oil pan casting, which would have to be replaced. You also don't know if the engine was damaged by loss of oil pressure. Screenshot_20220904-230505.jpeg

    Posted via the PriusChat mobile app.
     
    #18 mr_guy_mann, Sep 5, 2022
    Last edited: Sep 5, 2022
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  19. douglasjre

    douglasjre Senior Member

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    "Tow guy asked me..."

    Unsubscribed....
     
  20. alftoy

    alftoy Senior Member

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    ? Tow guy pointing out to the lady why she may be losing oil?

    For the lady's perusal, not for ASE mechanics. Couple of photos show the cracked tab on the upper oil pan, oil pump passages into and out of filter. Highly unlikely from tightening the filter. Coincidence that the upper ear tab cracked at the same point in time?

    Not sure if you have the funds to repair, the upper oil pan part may be $50 from auto salvage near you. Install?? Rest of engine block condition? Complete engine probably under $500 from salvage. Again install cost?

    Look for oil pan engine part, upper, not lower.
    Car-Part.com--Used Auto Parts Market
     

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    #20 alftoy, Sep 6, 2022
    Last edited: Sep 6, 2022
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