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Log in issues!!!

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by C56spd, Nov 17, 2011.

  1. C56spd

    C56spd New Member

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    Green Bay, Wi
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    Other Non-Hybrid
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    Is anyone else having log in issues? I have been trying since 12:05 and it will not take my username or e-mail. I have been trying to recover password but it keeps giving me a odd error issue.

    HELP
     
  2. theiding

    theiding New Member

    Joined:
    Sep 27, 2011
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    Location:
    Alameda, CA
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    Had the same issue. Closing all browsers and starting over fixed it.
     
  3. RiverRat

    RiverRat Junior Member

    Joined:
    Nov 14, 2011
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    Location:
    Huntington Beach CA
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    Had a problem with using IE, used Google Crome Browswer instead.
     
  4. ggood

    ggood Senior Member

    Joined:
    Jan 17, 2004
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    Location:
    Houston, TX
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    I made the mistake of trying to configure prior to logging in. The login from the configuration screen wouldn't work. Logging in first and then configuring worked.
     
  5. H2OSkier

    H2OSkier Member

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    I had to go to Chrome to get it to work. Both IE and Firebox didn't work. But I was still able to get a car @ 9:40 pst
     
  6. NYPrius1

    NYPrius1 Active Member

    Joined:
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    Location:
    Middletown, NY
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    2007 Prius
    Still Trying No Luck So Far!
     
  7. bisco

    bisco cookie crumbler

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    Location:
    boston
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    2012 Prius Plug-in
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    Plug-in Base
    my screen said 'sold out on line'.
     
  8. Paradox

    Paradox Prius Enthusiast / Moderator
    Staff Member

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    2014 Prius v wagon
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    From Toyota if you're experiencing issues:
    The problem is an open bug where customers who have previously logged into the order site can error out upon log-in, as there is a caching issue related to it.
     
  9. NYPrius1

    NYPrius1 Active Member

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    I tried both neither works for me. :mad:
     
  10. NYPrius1

    NYPrius1 Active Member

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    Mark,
    I tried everything!
    I log in and get a frozen screen.
    or
    I hit configure and get a frozen screen.
    I have cleared the catch , rebooted, had Norton 360 clear history & all Temp Files. Still No Luck. I am using Firefox will try IE.
     
  11. jtse818818

    jtse818818 New Member

    Joined:
    Nov 17, 2011
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    Location:
    California
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    I tried to login using IE and it never worked. Switched to Chrome and was able to login without any issues and placed an order. It might be too late anyways....preorders are all sold out.
     
  12. plchung

    plchung Junior Member

    Joined:
    Apr 22, 2011
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    Location:
    Orange County, CA
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    same thing happened here. IE never worked. Chrome is a charm. I am glad that I placed an order.
     
  13. NYPrius1

    NYPrius1 Active Member

    Joined:
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    2007 Prius
    I went in with IE It worked I THINK??
    I ordered everything BUT there was no place to order the interior color.

    I hit select dealer that worked.

    I hit submit order and a screen came up with notes - But I could not scroll down to the bottom. So I Assume I Ordered the PIP.

    BUT DID I? Only Toyota knows for sure.
    So Far this is the second time I have ordered this way.
    Back in 09 for the GEN 3 and now the PIP.

    Both have been a mess. Both had log in issues and ordering Issues.

    For such a large company How Can This Be
     
  14. NYPrius1

    NYPrius1 Active Member

    Joined:
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    Location:
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    2007 Prius
    So Did I Order A PIP Today - I Have No Idea.

    After trying all day in Firefox and Clearing The Catch - Rebooting - and Even using Norton 360 to clear all history & Temp Files No Luck. :eek:

    Than

    I went in with IE It worked I THINK?? :confused:

    I ordered everything BUT there was no place to order the interior color. :juggle:

    I hit select dealer that worked. :rockon:

    I hit submit order and a screen came up with notes - But I could not scroll down to the bottom. So I Assume I Ordered the PIP. :hand:

    BUT DID I? Only Toyota knows for sure. :confused:

    So Far this is the second time I have ordered this way.
    Back in 09 for the GEN 3 and now the PIP. :nono:

    Both have been a mess. Both had log in issues and ordering Issues. :hurt:

    For such a large company How Can This Be :noidea:__________________
     
  15. Paradox

    Paradox Prius Enthusiast / Moderator
    Staff Member

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    Sep 22, 2005
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    2014 Prius v wagon
    Model:
    Five
    Re: So Did I Order A PIP Today - I Have No Idea.

    When you log in right now at the very top is there a tab that says My Order (should be after prius plug in hybrid home and configure your plug-in)?

    If you do and click on the my order tab and have a confirmation you have a place in line. Did you confirm after your dealer did what he should and log back in to confirm and 'sign' by typing your name in and hitting submit? If so and the screen right now says Final approved status then yes, you're good to go.

    Also, no interior color choice as there is none. Only one interior choice, no choosing.
     
  16. jtse818818

    jtse818818 New Member

    Joined:
    Nov 17, 2011
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    Location:
    California
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    You should get an email notification to confirm your order if you have placed your order successfully. If you don't get an email confirmation, it is v. likely that the order didn't make it.
     
  17. NYPrius1

    NYPrius1 Active Member

    Joined:
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    Location:
    Middletown, NY
    Vehicle:
    2007 Prius
    Just got the confirmation Email. :cheer2:

    I will try and select color of interior with the dealer or at least find out what color I will get. :(

    That and price will make my decision. :mod:
     
  18. ggood

    ggood Senior Member

    Joined:
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    Location:
    Houston, TX
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    Re: So Did I Order A PIP Today - I Have No Idea.

    You definitely have to get to the bottom of that pop up window, check a box, and fill in your first and last names.
     
  19. ggood

    ggood Senior Member

    Joined:
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    Location:
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    Plug-in Advanced
    I thought it only came in one interior color (dark grey, black?).
     
  20. pfile

    pfile Member

    Joined:
    Dec 28, 2005
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    Location:
    bay area, ca
    Vehicle:
    2012 Prius Plug-in
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    Plug-in Base
    there might be a choice of interiors for the advanced model... can't remember.
     
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