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Lock button isn't working

Discussion in 'Prius c Care, Maintenance and Troubleshooting' started by Joycelyn, Sep 6, 2018.

  1. Joycelyn

    Joycelyn New Member

    Joined:
    Sep 6, 2018
    1
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    Location:
    California
    Vehicle:
    2014 Prius c
    Model:
    ----USA----
    My lock button isn't working. All doors work except the passenger door. I can lock it with my key fob but not the actual switch inside the car.

    A technician said it's the rubber part in the side of the button that's worn down, but when I tried to order the part and explain to a man at the dealership I need the part he said there is no rubber part and more than likely the auto lock part isn't working . But the certified technician showed me that it's getting electricity. Does anyone knows what the rubber part is called so I can order it.
     
    #1 Joycelyn, Sep 6, 2018
  2. dubit

    dubit Senior Member

    Joined:
    Dec 3, 2016
    850
    538
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    Location:
    Indiana
    Vehicle:
    2016 Prius c
    Model:
    Two
    I'm not "exactly" sure here, as it's been a long while since I've been behind the parts counter at the dealership, but I'm pretty sure your just going to have to order or have installed a new door lock switch. Things like window or door lock switches generally are not repairable, but are replaced instead.
     
    #2 dubit, Sep 7, 2018
  3. ztanos

    ztanos All-around Geek!

    Joined:
    Jan 10, 2013
    3,339
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    Location:
    Cumming, Georgia
    Vehicle:
    2012 Prius c
    Model:
    Four
    Search the forum... this is a known issue with Toyota/Lexus actuators. They suck.
     
    #3 ztanos, Sep 7, 2018
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