Let's Talk Reconditioned Batteries

Discussion in 'Gen 3 Prius Main Forum' started by itsgunnabeok, Jan 21, 2025 at 9:51 PM.

  1. itsgunnabeok

    itsgunnabeok New Member

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    This is not a promo or ad for anyone. Having worked for Green Bean Battery for a number of years I may be able to provide a unique insight into the After Market Hybrid Battery world (specifically GB) Please ask Questions. I may not be able to answer if I feel it gives away something that will dox me or is a trade secret like parameters for machines.


    Let’s start with marketing.

    Depending on where you go Green Bean has a pretty good rep. They certainly have tons of 5 star reviews. The good reviews were a big focus early on in order to distinguish the company from competitors. It turns out gift cards are shockingly persuasive. This truly shocked me: I don’t know if it’s a normal practice but they make you sign an nda to receive a warranty battery.


    Batteries

    From what I see, all Hybrid Battery Companies pretty much do the same thing: Get Cores in, Run them on Special Machines, and group Modules based on factors that they deem important. The Modules from multiple vehicles are the “same” (ex: Prius 2,3,V,C). These get mixed into a giant pool and tested. The batteries that get separated literally look different or are from a special source.

    All the components on the battery get reused except the bus bars -this is true for all hybrid battery companies- There are exceptions for the connector getting replaced in the ECU/Voltage Sensor or the Voltage sensing Harness. The fact is, those small wires in the voltage sensing harness get really really corroded after 10yrs of use and everyone just throws them right back on. Blows my mind.

    Make sure you know what you’re buying. I often see recommendations to just go OEM. I’m not sure how it works at the dealership but with GB their OEM battery is essentially the battery pack and the harness, that’s it, the other parts get swapped from your core (Relay and ECU/Voltage Sensor). Your ECU/Voltage Sensor could have a Burnt pin and you’re gunna have to pay extra for that.


    Dorman

    You should know the truth. They won’t advertise this to you but it’s public knowledge that LKQ bought GB. LKQ then bought the Hybrid Division of Dorman. GB is now using Dorman’s Facility to manufacture batteries. So to break it down: When you get a Green Bean Battery you are getting a Dorman Battery, not the other way around.


    Warranty

    I think it’s hilarious that GB now offers a 1 year warranty and just a few years ago they had a lifetime warranty. It speaks to the absurd gimmicks hybrid companies use to lure people in.


    Something that bugs me when I look through chats about buying an aftermarket Hybrid Battery is people always say ‘make sure they’ve been around for 5 years’ - You have no idea how many times GB has almost closed down.


    Tips for Aftermarket Hybrid Batteries from a pro:

    -Ask them exactly what capacity module you’re getting in your battery. Anything less than 5ah is garbage. If they won’t commit to a number, don’t trust them. If they say anything above 6.5ah they are full of it.

    -Ask how long their reconditioned batteries sit before being installed. You don’t want anything that’s been sitting for over a month.

    -Shop around, look at price and warranty

    -Find the hidden fees, there are companies out there who look very cheap or like everything is on sale. Then they hit you with a $500 install fee or you have to do it yourself.

    -Mice love the battery case and the head unit (it’s nice and warm) Put mice repellent or killer in your spare tire area, under the back seat, next to the battery. Keep them out of there

    -Unless you get specific codes directly related to the Hybrid Battery DO NOT CALL a Hybrid Battery Company expecting them to diagnose your car. They will sell you a Hybrid Battery and it will not solve the issue.

    -Always take out the orange safety plug
     
    Brian1954 likes this.
  2. JC91006

    JC91006 Senior Member

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    What specialized equipment do they use for testing their capacities? From my knowledge the questions you suggest asking, how does anyone know if they are giving you an honest answer? You have to sign an NDA so you can't ask a friend about it.

    I recently received a "core" back from someone I fixed a battery for. They probably use the same technique as what you're describing. The battery modules inside the case were made up of 13 different cars, spanning different years and possibly a decade apart. How on earth will something like this be reliable? It's just garbage. The date on this battery had a sticker/seal on there, rebuilt around Sept 2024. And I got the failed pack about 3 months ago. You figure what the industry is doing? These batteries keep breaking down, sometimes far away from home, causing lots of headache and money to get the car back home. Then to call for a warranty and repeat this madness. No wonder they make you sign an NDA so you can't bad mouth their crap.

    I think this industry is made up a bunch of crooks taking advantage of poor people that can't or possibly don't want to buy NEW. There are some really honest and good rebuilders, but there aren't many.
     
    #2 JC91006, Jan 22, 2025 at 10:26 AM
    Last edited: Jan 22, 2025 at 10:32 AM
  3. bisco

    bisco cookie crumbler

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    There are just so many things wrong with this post, I’m not even going to comment.
    But thank you for at least disclosing that you were a former employee, if even that can be believed