ist oil chg

I had my first oil change a few days ago. I was specific with the service writer that all I wanted was what was necessary to maintain the warranty. He volunteered that an oil and filter change was all that was required. I also had him write on the service "do not overfill crankcase."

The invoice showed 3.9 quarts and, on checking, the dipstick was right at the full mark.

The total came to around $28. I thought that was just a little high, but still in the acceptable range.

 

Please do notify the site here of your oilguard results! (or even PM me ) Thanks.. If said results show other than synthetic oil, imo you have a good case to demand the entire job be refunded.

As I've heard from another member here - and fully agree - the more Toyota dealerships get the message that the avg Prius owner will hold them accountable for honest, top service...the higher calibre of service the lot of us will receive!

I can just see the mechanic service orders being written up now: "Attention: it's a PRIUS!"

 

I second the request to see the oil analysis results! I have previously posted data on Prius used oil analyses, but have not yet seen one from a very young engine. Your 1st oil change results will be VERY interesting.

 

Tadashi, don't forget, your warranty required 5K mile oil changes. After 60K (or longer if you have extended warranty), then you can do what you want.

Popoff, $28 total sounds pretty good for a dealer. It cost me $52 total for oil change and tire rotate. they just raised their prices.

 

Yup, you got hit by a stealership. I would certainly give a call to corporate regarding the discrepancy between the phone quote and the charges made on the actual job. I would also complain about overfill, that isn't appropriate either.. So, do you have overfill?

Corporate has to know about this, or else dealers will never raise their own bar.

 

<div class='quotetop'>QUOTE(jeromep\";p=\"99490)</div>

Is this a call for a "No dealership left-behind" program. I want a Voucher if my dealer doesn't make the grade!

 

<div class='quotetop'>QUOTE(Tadashi\";p=\"99476)</div>

As a friend at church who is also a mechanic says: oil is cheap, engines are expensive. Even if the oil condition doesn't cause an otherwise warranyable engine repair, as unlikely as such a required repair would be, do you want to fight Toyota over it?

 

I am sure I pissed off my dealership for my first oil change. First they attempted to charge me for 5 quarts of oil. Had a nice chat with the MGR about that. Then I noticed they overfilled (slightly but over is over) so I made them remove the excess.

Next time I will be taking in my own oil and filter and requesting .5 quart back.

That was 3 weeks ago, I put 3K miles on since so I should be back in for the 10K change shortly.

 

Just had my 10K service--oil and oil filter change, 27 point inspection. $19.95.

Sounds like some folks are really being reamed.