1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Is the dealer telling the truth?

Discussion in 'Newbie Forum' started by alluraromel, Sep 3, 2009.

  1. alluraromel

    alluraromel New Member

    Joined:
    Sep 3, 2009
    7
    0
    0
    Location:
    Southwest Florida
    Model:
    IV
    :confused:
    I think my dealer is telling me a bunch of bull. Hopefully someone out here can set me straight.
    On July 6, 2009 I put a $1,000 deposit down on a 2010 Prius IV with the Solar Roof package in Ft. Myers FL. My sales rep said she would call me almost on a weekly basis updating me on the status of my order. Since they are the largest Prius seller in Southwest FL they would be the first to get any SRs allocated to them in the area and I should expect a 6-8 week delivery time. It's now approaching week 9 and the storytelling started 3 weeks ago.
    While I was on vacation in MN I called to check up on the status of my Prius since I knew they had at least one allocation since we had last talked. This is when I was told that parts for the SR are in short supply and Toyota told them not to take any more orders as they didn't know if they could fill the orders that has already been taken. OUCH! But she reassured me that Toyota then said that they would work with the dealer to fill the orders that they had already taken.
    Then last week she called with the allocation update and gave me the story that the problem is that there is a defect in the Sun/moon roof and that they had stopped production on the package.
    Folks...this smells fishy to me. I'm a female and this is the first car purchase I have done on my own so I'm trying to do all the research I can to ensure that I'm not shafted on the deal. Can anyone confirm or deny the "storyies" my dealer is giving me?
     
    #1 alluraromel, Sep 3, 2009
  2. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
    Staff Member

    Joined:
    May 11, 2004
    14,816
    2,498
    66
    Location:
    Far-North Chicagoland
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I can not recall hearing / reading any stories about defective sunroofs.
     
    #2 TonyPSchaefer, Sep 3, 2009
  3. richard schumacher

    richard schumacher shortbus driver

    Joined:
    Mar 27, 2004
    7,663
    1,041
    0
    Location:
    United States
    Vehicle:
    2004 Prius
    Model:
    N/A
    Googling finds a few stories about the SR being in short supply. Be patient.

    Do you have a written purchase agreement stating the price?
     
    #3 richard schumacher, Sep 3, 2009
  4. msirach

    msirach Member

    Joined:
    May 27, 2007
    321
    41
    1
    Location:
    Southern Illinois
    Vehicle:
    2010 Prius
    Model:
    IV
    I'm not sure what the defect might be? Our sunroof is opened almost daily and the solar fan has been running daily. We have driven in a couple of very bad rain storms and it has been sitting in a few too and nothing has leaked.

    I think the dealer is making excuses for some reason.
     
    #4 msirach, Sep 3, 2009
  5. ken1784

    ken1784 SuperMID designer

    Joined:
    Dec 18, 2003
    2,943
    1,378
    67
    Location:
    Yokohama, JAPAN
    Vehicle:
    2010 Prius
    Model:
    N/A
    #5 ken1784, Sep 4, 2009
    1 person likes this.
  6. frogpond1

    frogpond1 New Member

    Joined:
    Aug 12, 2009
    55
    0
    0
    Location:
    Connecticut
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Any update?
     
    #6 frogpond1, Sep 7, 2009
  7. alluraromel

    alluraromel New Member

    Joined:
    Sep 3, 2009
    7
    0
    0
    Location:
    Southwest Florida
    Model:
    IV
    Yes, I have a purchase agreement that states the price of the car I'm buying, all the options we agreed to and the price they are going to give me for my car. The problem I'm going to run into is that they wanted no more than 78,000 miles on my car and I'm almost there with no new car in sight. :( What I'm afraid of happening is that by the time my Prius comes, they won't give me the money I need for my car to finish the deal. If I get less for my trade-in I can't afford the new car.
    Thank you for the post. :)


     
    #7 alluraromel, Sep 7, 2009
  8. alluraromel

    alluraromel New Member

    Joined:
    Sep 3, 2009
    7
    0
    0
    Location:
    Southwest Florida
    Model:
    IV
    Today I got a voicemail from my dealer. No allocation yet for my Prius. :(
     
    #8 alluraromel, Sep 7, 2009
  9. alluraromel

    alluraromel New Member

    Joined:
    Sep 3, 2009
    7
    0
    0
    Location:
    Southwest Florida
    Model:
    IV
    Thank you for the feedback. I haven't been able to find any data suggesting that there are defects with the package. I'm glad you are enjoying your sunroof option. Can't wait until I get mine. :)

     
    #9 alluraromel, Sep 7, 2009
  10. The Electric Me

    The Electric Me Go Speed Go!

    Joined:
    May 22, 2009
    9,083
    5,798
    0
    Location:
    Undisclosed Location
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Toyota has admitted to underestimating demand and having problems meeting demand. But I have heard nothing about this having to do with anything but a supply issue. No defects.

    Correct me if I'm wrong.
     
    #10 The Electric Me, Sep 7, 2009
  11. thothWiz

    thothWiz Junior Member

    Joined:
    Aug 27, 2009
    29
    1
    0
    Location:
    Boston Metro
    Vehicle:
    2010 Prius
    Model:
    III
    Yup. Dealer wants to sell you a car they have. Understandable. My sales person tried pretty hard to convince me that silver (which they had in stock) was the right color for me, not Blizzard Pearl.
     
    #11 thothWiz, Sep 9, 2009
  12. alluraromel

    alluraromel New Member

    Joined:
    Sep 3, 2009
    7
    0
    0
    Location:
    Southwest Florida
    Model:
    IV
    My dealer hasn't tried to sell me anything else yet. Just offers to give me my deposit back if I'm tired of waiting. My parents are coming to visit in mid October. I think my dad and I will pay a visit to the dealer if the situation is still at "your build hasn't been allocated to us yet". At that point I will have been waiting 16 weeks for the car.
     
    #12 alluraromel, Sep 11, 2009
  13. Bobsprius

    Bobsprius BobPrius

    Joined:
    Jul 23, 2009
    679
    80
    0
    Location:
    Buffalo
    Vehicle:
    2010 Prius
    Model:
    V
    Alluraromel,

    I am thinking it is just short supply to meet the demand. I can find no information about any defects, unless the Factory may have had a bad batch for installation, and they delayed the build side?? That could maybe be the case?? But I was waiting for an allocation for 2010-V, and they told me anywhere from 8-16 weeks as a estimate, and the car arrived in 10 weeks to the port and then to the dealer a week later.

    So keep calling and keep praying and it will come I think, just a demand issue....in my opinion. :)
     
    #13 Bobsprius, Sep 11, 2009
  14. PriusRos

    PriusRos A Fairly Senior Member - 2016 Prius Owner

    Joined:
    Jun 22, 2006
    1,973
    218
    0
    Location:
    Rockville, MD
    Vehicle:
    2016 Prius
    Model:
    Four
    Dealers are telling all sorts of stories about the solar roof because they just can't get them. If you can afford to do so, I would put a deposit down at a couple of other dealers, too. Keep looking around and be prepared to go a little further.
     
    #14 PriusRos, Sep 11, 2009
(You must log in or sign up to post here.)