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iPhone 12 Pro Max and Prime QI Charging Pad hate each other

Discussion in 'Prime Audio, Electronics, and Infotainment' started by robAlatte, Aug 25, 2021.

  1. robAlatte

    robAlatte Member

    Joined:
    May 28, 2021
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    Location:
    Palm Springs, CA
    Vehicle:
    2021 Prius Prime
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    Limited
    I've searched the threads on here and seems like most people have had good luck charging their iPhone X in the Prius Prime on the wireless QI charging plate. I have the iPhone 12 Pro Max and mine says charging for about 5 seconds then the light turns orange and it stops charging. I have this clear and thin iPhone case:

    on Amazon;


    It didnt work with my Apple leather case either. Is there a trick as to where to place it? I've been placing it in the middle of the charging pad but haven't had any luck. If you have had good luck, please do let me know which case you have as I would love to have this feature work and it may just be a case issue.

    Thanks so much :)
     
    #1 robAlatte, Aug 25, 2021
  2. mr88cet

    mr88cet Senior Member

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    Prime Advanced
    Interesting… I don’t use it much on my Pro Max, but I can’t recall any issues with it. Next time I get a chance, I’ll see if it stop charging.
     
    #2 mr88cet, Aug 25, 2021
  3. MScelery

    MScelery Junior Member

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    I’ve always had bad luck as well in both my 19 Prius and 21 Prime. iPhone models included SE (2020), Xr, and X
     
    #3 MScelery, Aug 25, 2021
  4. robAlatte

    robAlatte Member

    Joined:
    May 28, 2021
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    Location:
    Palm Springs, CA
    Vehicle:
    2021 Prius Prime
    Model:
    Limited
    Same here, both my 21 Primes don't seem to like this phone. Must be a way to get it to work, maybe its the sheer size of the phone? I love the placement of the wireless charger so if all I need to do is switch out the case, I'll be a super happy camper.
     
    #4 robAlatte, Aug 25, 2021
  5. Washingtonian

    Washingtonian Senior Member

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    Location:
    Western Washington
    Vehicle:
    2017 Prius Prime
    Model:
    Plug-in Advanced
    My iPhone X seems to charge OK on my Prime. However, every couple of months I just stops charging on my wireless Qi charger in the house. In that case, I have to reboot the phone and then everything works OK again. Not sure if that would help in your situation.
     
    #5 Washingtonian, Aug 25, 2021
    robAlatte likes this.
  6. DukeofPrime

    DukeofPrime Member

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    My wife needs to remove her phone from the case to get reliable charging for her 12 max. Once it's "naked" , it charges fine. Not much choice in placement since it pretty much completely fills the charging space (face up, top of phone toward front of car).
     
    #6 DukeofPrime, Aug 25, 2021
    robAlatte likes this.
  7. DukeofPrime

    DukeofPrime Member

    Joined:
    May 22, 2021
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    Location:
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    Vehicle:
    2021 Prius Prime
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    XLE
    Sorry, it turns out my wife has an iPhone 11, not 12.
     
    #7 DukeofPrime, Aug 27, 2021
    robAlatte likes this.
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