Hybrid System or Traction Battery Failure - Japanese Import

If the car was imported legally, then it should be under warranty, right?

 

I believe it's the alarm

 

The 12v battery could be bad due to the discharge.
I feel like you need some help from Toyota to initialize system.

 

Unlikely. It sounds like a grey import. We get them in the UK too. RHD cars from Japan are often much cheaper and have a higher spec than the official versions sold in other RHD countries, so much so that there is a keen market importing such vehicles. The only problem is that there can be some problems with Japanese characters in display information (cars computer) and the local Toyota dealers will often give you a very sluggish service. I guess they're cheesed at losing a local sale. Warranties do not transfer but that's the risk you take with these cheaper imports.

If this car has been sat at the docks in Japan for 3 months, sat on a ship for another 2 and then in the docks in Pakistan for another 3 months the 12v is likely damaged beyond repair. It's an easy change and often (but not always) can help remove error codes.

As the owner has likely paid significant money for this car, paying another £100 for a brand new 12v is not going to break the bank and will also be beneficial going forward. If replacing the 12v doesn't cure the issues, then it sounds much more serious.

 

If there are no "issues" concerning importation then I don't quite understand this:

"The car is legally imported by all means. However, the local Toyota dealership here can only support conventional hybrid since it has been officially introduced by them."

Unfortunately, I think you need dealership support here. If you are NOT going to be able to get it in Pakistan? Then ownership is going to be problematic.

I don't know if I'd want to own a Hybrid, Plug In or Standard, if I did not have access to a knowledgeable hybrid repair infrastructure.

Do you have any other official Toyota support options?

 

Think about it. Toyota Japan sell all sorts of weird and wonderful cars for the home market that are just not sold elsewhere. The same applies here. There's a big difference between a car being legal to operate and for the local dealers providing warranty.

I could import a Chevrolet whatever and legally import it to the UK but if I walked down to the local Chevy dealers asking for warranty work they'd laugh. It is also unlikely that recall information would catch up with me.

And to complicate issues, the PIP from Japan might look the same as the US or the European versions but there are also many differences. Brakes are often different. Rust proofing can often be an optional extra as salt on the roads in winter is either not used or not used to the same extent as here.

I just hope the OP get's his car sorted.

 

i believe he is stating that they don't sell or support the pip. we have the same problem here, in non pip states.

 

Great post with codes and everything, wish more people with problems would do that!

But I would like to clarify the text part:

You most likely had a DEAD 12v auxiliary battery when you got the car. Even when healthy, 2 and a half months in shipment will kill it. Once you READY'd the car, you should have been charging the 12v via the inverter. For the car to die a couple miles later, it almost sounds like an out of gas scenario... I know in Pakistan the petrol you can buy ranges in quality from crap to acceptable and then the octanes are all screwed up compared to other places. A shipped car most likely had a completely dry gas tank for hazard shipping reasons, so what if any fuel did you fill the tank with?

Presumably as well the plug-in part of the battery was not charged after sitting so long, so you might have been in HV mode or it could just be super low to begin with.

I am unfamiliar with the power system of Pakistan, but do you share the same voltage and frequency that Japan does? I am unsure if the stock Toyota EVSE can handle a "universal" input like some of the other models. While unlikely, it would be an easy first order check to make sure you are feeding it what it wants to charge the car.

 

I wanna say a Gen2 HV Batt can be charged by putting foot one foot on brake and the other foot on accelerator, but I'd be clueless if this works on a PiP.

 

I think that this no longer works on any Prius after a firmware update which disables the throttle if the brake pedal is pushed. This is in response to the "stuck throttle hoopla" a couple of years back.

 

but there isn't a service and maint. section to the pip forum and many experts who could help don't visit here.

 

If it's the battery can we use jumper pack or another battery with jumper cable for testing before replace the battery?

 

Yes BUT be very careful jumping a Prius. Do NOT allow the donor car to rev their engine and do NOT cause any short as you could fry the computers on the Prius.

If you do change the 12v in future be careful which one you get. Remember it's sat in the rear and needs a vent hose.

 

I would not jump a Prius but that's just me. Lots of potential damage by doing so. I would call a tow truck and have it towed to Toyota if mine would not start.

 

he doesn't have a toyota dealer who works on plug ins.

 

I think the jump-start process is the same for the PiP and standard Prius. Recall that the PiP is essentially just a standard Prius with a traction battery on steroids that can optionally take an external charge.

 

right, i didn't mean for a jump start.

 

Charging - Japanese EVSE is going to be 100 v. Pakistan is 220 v.

 

2k1toaster mentioned this earlier, wouldn't the wall plug be a dead giveaway?