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Horrible Customer Service @ PriusChat Shop

Discussion in 'PriusChat Website Questions' started by Anthony Moffe, Sep 22, 2015.

  1. Anthony Moffe

    Anthony Moffe New Member

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    I have called and emailed several times and have not received ANY response from the PriusChat shop. What in the heck is going on? Is this how PriusChat treats their customers?
     
    #1 Anthony Moffe, Sep 22, 2015
  2. bisco

    bisco cookie crumbler

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    pm danny, he's a busy guy, what with running the site and attending the new prius stuff. he barely has time to put his hair on in the morning.:cool:
     
    #2 bisco, Sep 22, 2015
  3. Anthony Moffe

    Anthony Moffe New Member

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    Thank you for your reply.
     
    #3 Anthony Moffe, Sep 22, 2015
  4. Paradox

    Paradox Prius Enthusiast / Moderator
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    As mentioned, start a conversation ('our' version of a PM here) with @Danny and I'm sure he'll figure all of it out with ya'. I've also tagged him in this post so he may simply come here and reply.
     
    #4 Paradox, Sep 22, 2015
  5. Danny

    Danny Admin/Founder
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    Hi @Anthony Moffe, I received an email from you on August 13th at 12:09 am. Around 11am, I sent you the following two emails in response. I never heard anything else back from you.

    Screen Shot 2015-09-22 at 4.45.15 PM.png
     
    #5 Danny, Sep 22, 2015
  6. bisco

    bisco cookie crumbler

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    ouch.
     
    #6 bisco, Sep 22, 2015
  7. Anthony Moffe

    Anthony Moffe New Member

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    Yes, you did respond to those. I should have clarified better. I used the "Contact us" option on the webpage time time later for a problem relating to the item in the email. Either that did not go through, or it slipped through the cracks on your end. I did, however, follow up with no less than 4 phone calls to the 1800 number that received no responses.
     
    #7 Anthony Moffe, Sep 23, 2015
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