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HELP -- PriusChat Store Non-Responsive

Discussion in 'Gen 2 Prius Main Forum' started by Santiago, Sep 23, 2008.

  1. Santiago

    Santiago New Member

    Joined:
    Aug 26, 2008
    109
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    Location:
    New Mexico
    Vehicle:
    2009 Prius
    A week ago, I ordered body side moldings for my 09 Prius. I have received no communications since that time except a Paypal e-mail saying that my credit card had been billed. I have referenced the Receipt Number in the Paypal e-mail in three separate e-mails to PriusShop and they have not responded in any way.

    Is anyone else having or has had this type of problem. Any thoughts on what I can do at this point?:mad:
     
    #1 Santiago, Sep 23, 2008
  2. Sheepdog

    Sheepdog C'Mere Sheepie!

    Joined:
    Mar 12, 2008
    1,125
    15
    9
    Location:
    Sanford FLorida
    Vehicle:
    2008 Prius
    Model:
    II
    Danny doesnt have the thing in his house you know. He sends out the order and it's shipped from the supplier. Send a note to Danny the Admin here and he will look it up for you.
     
    #2 Sheepdog, Sep 23, 2008
  3. Santiago

    Santiago New Member

    Joined:
    Aug 26, 2008
    109
    1
    0
    Location:
    New Mexico
    Vehicle:
    2009 Prius
    Danny responded to a private message. I guess they got screwed up during their move (PayPal added to their problems) but supposedly everything is shipping now, albeit a week late.:rolleyes:
     
    #3 Santiago, Sep 23, 2008
  4. ponchotempest

    ponchotempest Junior Member

    Joined:
    Dec 11, 2006
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    I also just ordered the body moldings also, although a bit less than a week ago. Should I be worried?
     
    #4 ponchotempest, Sep 23, 2008
  5. Neohybrid

    Neohybrid Not-so-junior member

    Joined:
    Aug 1, 2008
    165
    34
    0
    Location:
    Central Virginia
    Vehicle:
    2012 Prius
    Model:
    Five
    Ordered mine two weeks ago (before the move) -- ordered on Monday, arrived on Thursday. Unfortunately I haven't had time to install them yet. Hope to get it done this weekend.

    I wouldn't worry.
     
    #5 Neohybrid, Sep 23, 2008
  6. Avanhall

    Avanhall New Member

    Joined:
    Jul 27, 2008
    30
    0
    2
    Location:
    Denver, CO
    Vehicle:
    2008 Prius
    I ordered mine about two weeks ago, just before the move. They arrived very promptly, installed in under 1/2 an hour and are TERRIFIC! I added to a thread about installation with pictures and recommendation of using a chalkline to get a straight install. Don't worry, they are great folks!
     
    #6 Avanhall, Sep 23, 2008
  7. ponchotempest

    ponchotempest Junior Member

    Joined:
    Dec 11, 2006
    13
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    0
    They have admitted to not seeing my order despite receiving my payment via paypal. However [email protected] was responsive, and it seems as though the issue has been resolved.
     
    #7 ponchotempest, Sep 25, 2008
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