Entune upgrade

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by lensovet, Oct 16, 2012.

  1. lensovet

    lensovet former BP Brigade 207

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    So…my car came ashore on July 22 and still has the old Entune on it. I have absolutely no idea when I'll get the USB upgrade stick (hell, my mom's car, which was delivered in early March, still hasn't gotten its upgrade stick).
    Can someone here just post the files or an ISO of the memory stick? I tried searching for this but wasn't very successful.
     
  2. Paradox

    Paradox Prius Enthusiast / Moderator
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    Just call the customer experience center and see if they know when you'll get it or notify them so they can send you the thumb drive. I said 'when' because someone else had called and based upon info provided they were able to be given a time frame of when their drive would go out.

    Customer Experience Center: 800-331-4331
     
  3. lensovet

    lensovet former BP Brigade 207

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    …and then wait another month for it to get here? I might not even live here anymore at that point.
     
  4. priuskitty

    priuskitty PIP FAN

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    I can send it to you from my hotmail email, I need your email address
     
  5. Paradox

    Paradox Prius Enthusiast / Moderator
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    Have them send it to your parents or someone else who will be living where they are now for a few more months.
     
  6. lensovet

    lensovet former BP Brigade 207

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    just sent what i believe is a PM. thanks!
     
  7. Paradox

    Paradox Prius Enthusiast / Moderator
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    PM's are now 'conversations' :rolleyes: Hope it works for ya', it sure will be faster than waiting.
     
  8. priuskitty

    priuskitty PIP FAN

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    lensovet likes this.
  9. lensovet

    lensovet former BP Brigade 207

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    thanks, downloading it now!
     
  10. priuskitty

    priuskitty PIP FAN

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    keep us updated as to if it worked.
     
  11. Electric Charge

    Electric Charge Active Member

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  12. priuskitty

    priuskitty PIP FAN

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    good to know, thanks, hopefully the file I sent isn't corrupted
     
  13. lensovet

    lensovet former BP Brigade 207

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    So, I tried both files, and neither one worked :( I got the prompt at the Apps screen to update, said yes, and then had an endless loop of "Please wait…" for one second followed by a black screen for ~15 seconds.
    After waiting for about 15 minutes for this, I said to hell with it and turned off the car.
    The good news is that radio and backup camera continue to work in this state! But most of the other on-screen stuff is busted and occasionally a black screen with the text like "System is in upgrade mode. Please insert update memory stick to continue" comes up.
    I ended up driving to the nearest dealer here (less than a mile away) who, much to my surprise, no questions asked, just went ahead and did the Entune upgrade right there on the spot! I was amazed that they even knew the correct version number of the latest Entune software.
    Anyway, I guess the updated icons for all the apps are nice…lol.
     
  14. priuskitty

    priuskitty PIP FAN

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    Oh, well.....we tried:cry:
     
  15. lensovet

    lensovet former BP Brigade 207

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    Yeah I was really surprised at how simple it was at the dealer's. If I'd known it was going to be so trivial, I would have just gone there from the outset.
     
  16. priuskitty

    priuskitty PIP FAN

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    yeah....I shuda tol u dat. because dat's wat I did, then update came in the mail:D