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DO NOT Order Prius leather steering wheel covers from Autoanything

Discussion in 'Gen 2 Prius Main Forum' started by Ruch777, Sep 17, 2010.

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  1. Ruch777

    Ruch777 New Member

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    Ordered a Prius leather steering wheel cover from Autoanything about month ago and still did not receive it. In the online order account it shows it was shipped via UPS on 08/26/10 and called 3 times and all the time they promised they will update about the shipping. But never called me. When called today they said they will send it today via USPS mail and when asked to ship it overnight they refused that too. It's horrible customer service and post false order information online.

    Just do not order anything from Autoanything.com if you want them on time.
     
    #1 Ruch777, Sep 17, 2010
  2. Patrick Wong

    Patrick Wong DIY Enthusiast

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    It's unfortunate that you had a bad experience with that vendor.

    I have had very good experience with Wheelskins, Berkeley, CA. I suggest that you measure the dimensions of your steering wheel and provide them when ordering to ensure the best fit, since it appears the wheel size has changed over the 2G production run.
     
    #2 Patrick Wong, Sep 17, 2010
  3. zonie911

    zonie911 Member

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    #3 zonie911, Sep 17, 2010
  4. AutoAnything

    AutoAnything New Member

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    Hello Prius Forum,

    We are striving to provide World Class Customer Service and it appears we have not followed through on our promise. Please contact me directly at 858-569-8111 x 141 or at [email protected] and I will personally see to it that you are taken care of. If any of you have any future issues, please contact us as we are always here to help!

    Regards,
    Clark
    Customer Service Manager
     
    #4 AutoAnything, Sep 20, 2010
  5. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
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    I'm going to close this thread to avoid a pile-on or bickering match.
    A complaint was lodged and the vendor replied. Done and done.
     
    #5 TonyPSchaefer, Sep 20, 2010
    2 people like this.
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