1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Delivered with one key FOB

Discussion in 'Gen 5 Prius Main Forum' started by 23-TJ, May 13, 2023.

  1. 23-TJ

    23-TJ New Member

    Joined:
    May 13, 2023
    1
    0
    0
    Location:
    USA
    Vehicle:
    2023 Prius
    Model:
    XLE
    Hi guys,

    Picked up my FWD XLE last week. My car was delivered with only one key Fob. Dealer said there is still a shortage and Toyota has an open bulletin to provide a second fob when it’s available. Anyone else have the same experience? Is there a way to expedite the 2nd fob? 2 of us sharing a car and it would be nice to have the second fob.
     
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,132
    50,047
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    somehow, toyota can make cars, but not enough fobs. i can't understand it.

    people are still waiting since last fall, and being told maybe this fall, so don't hold your breath.

    there is a program where they will sell you one in the parts department if you claim you lost the first one, but idk if toyota will ever rebate you the money or not. should be around $400.
     
  3. rpT

    rpT Member

    Joined:
    May 8, 2023
    39
    29
    0
    Location:
    new york
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    yes i recently bought a limited awd and didn’t know about this until everything was signed and i was getting the keys. It’s bullshit -
    Toyota should at the very least comp the remote phone access w/ digital key until they can give us the second key fob
     
    GREEN BAE, Agent337, TgrXtrm and 3 others like this.
  4. Tom_06

    Tom_06 Active Member

    Joined:
    Jan 10, 2006
    609
    142
    0
    Location:
    Newark, Delaware, USA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I can just imagine a maritime accident where the ship full of FOBs sinks and you are delayed another year.
     
  5. ColoradoCrow

    ColoradoCrow Active Member

    Joined:
    Sep 2, 2019
    980
    398
    1
    Location:
    Leawood, KS
    Vehicle:
    2008 Prius
    Model:
    I
    Well if they give you 2 keys....they can charge you $400 when you want a second one. Ask for a refund of the cost of a second key? Or if your reading this thread and buying a new car....HOLD OUT FOR A SECOND KEY.
     
    fsu23phd likes this.
  6. aforkosh

    aforkosh Active Member

    Joined:
    Jan 2, 2004
    414
    263
    0
    Location:
    Oakland, CA
    Vehicle:
    2023 Prius
    Model:
    Limited
    Toyota comps the remote access for a year on all 2023 Prius models.
     
  7. HoustonEvolution

    Joined:
    Mar 12, 2018
    59
    44
    1
    Location:
    San Antonio, TX
    Vehicle:
    2023 Prius
    Model:
    XLE
    yep! same in San Antonio
     
  8. rpT

    rpT Member

    Joined:
    May 8, 2023
    39
    29
    0
    Location:
    new york
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    yeah i just realized this lol. i guess that’s nice
     
  9. fsu23phd

    fsu23phd Active Member

    Joined:
    Mar 28, 2010
    185
    114
    21
    Location:
    Wilmington, NC
    Vehicle:
    2016 Prius
    Model:
    Two
    Does the 2023 prius have digital key, I thought it didn't? I know it gets the app but digital key actually let's you start the car and drive w your phone. If so, yes it would be nice if you got free access until a month after your 2nd key fob is delivered
     
  10. rpT

    rpT Member

    Joined:
    May 8, 2023
    39
    29
    0
    Location:
    new york
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    yeah 1 year trial from date of purchase
     
  11. tomc5179

    tomc5179 Junior Member

    Joined:
    Jan 25, 2011
    6
    19
    0
    Location:
    Salina
    Vehicle:
    2023 Prius
    Model:
    XLE AWD-e
    Same. one FOB only here as well.
     
  12. Corellon

    Corellon Junior Member

    Joined:
    Feb 4, 2009
    59
    14
    0
    Location:
    Toronto
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    Same here, 1 fob and being told 6-8 weeks for the 2nd... not holding my breath after reading all of this though. Digital key works but is a little quirky so would prefer a physical key/fob
     
  13. mannymendez25

    mannymendez25 Member

    Joined:
    Apr 28, 2023
    54
    30
    0
    Location:
    Miami
    Vehicle:
    2020 Prius
    Model:
    Limited
    Same here. My sales rep did not tell me about the shortage. All he said was that Toyota will mail me the second keyfob. In my mind I was going to receive it in a week or two but after doing research, looks like the wait will be much longer.
     
  14. MarkRussell

    MarkRussell Junior Member

    Joined:
    Jun 14, 2023
    5
    4
    0
    Location:
    Hollidaysburg, PA
    Vehicle:
    2023 Prius
    Model:
    Limited
    The dealer set mine up with an electronic key on my iphone. He did show me the mechanical key that he had for the car that would eventually go into the new fob. Believe it or not, I picked up my car a week ago and just today I thought "I never got that door opening key that goes with the second FOB" Did you at least receive that? I checked my glove box, the folder that my paperwork came in and they never gave it to me. I can say without a single doubt that it never touched my hands.
     
    bisco likes this.
  15. aforkosh

    aforkosh Active Member

    Joined:
    Jan 2, 2004
    414
    263
    0
    Location:
    Oakland, CA
    Vehicle:
    2023 Prius
    Model:
    Limited
    I have my 2nd mechanical key and key number plate stuffed in the envelope with my purchase paperwork.
     
  16. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,132
    50,047
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    probably in the salesmans pocket or desk
     
  17. Eug

    Eug Swollen Member

    Joined:
    Jan 13, 2004
    956
    211
    0
    Location:
    Earth (for now)
    Vehicle:
    2012 Prius Plug-in
    Model:
    Technology
    Only a year? I had no idea. Lame. That makes the Digital Key option a total let down for me.

    And I didn’t realize that remote engine start also needs a subscription. I won’t be paying for that.
     
  18. jpm8766

    jpm8766 New Member

    Joined:
    Jun 16, 2023
    8
    3
    0
    Location:
    Northeast US
    Vehicle:
    2023 Prius
    Model:
    Limited AWD-e
    If the subscriptions were reasonably priced, I might consider it. With that said, the only time I've tried to use remote start, it didn't work. The vehicle was within eye-shot about 500 yards away, but apparently not within cell service range (even though my phone had service).

    On the topic, my pickup was in April and the salesman said "unknown" when I will get the 2nd FOB. I'm not holding my breathe for this year.
     
    Eug likes this.
  19. Jim Call

    Jim Call Active Member

    Joined:
    Mar 30, 2023
    105
    107
    1
    Location:
    Asheville
    Vehicle:
    2023 Prius
    Model:
    XLE
    If you have the digital key option as part of your purchase price, the 1st year is free and includes the ability to remote start among other things. $15/mo after the year is up.
     
    Eug likes this.
  20. mrlarrys

    mrlarrys Junior Member

    Joined:
    Jul 8, 2010
    26
    68
    0
    Location:
    PA
    Vehicle:
    2023 Prius
    Model:
    Five
    PA - NEVER received my second key fob