Dealer performed oil chage at 5K

Dealer performed oil change at 5K

I had my 5,000 mile oil change performed yesterday.
I would like to share my experience.

The dealership is Lakeland Auto in Sheboygan Wisconsin.
The Prius II was purchased from them in August, and included 3 free oil changes.
All autos purchased from Lakeland Auto include free tire rotations too.

I spoke with the service shop when I brought the Prius in, and gave them a sheet of paper.
On it I had a typed list that read:

Do not wash car.
Rotate tires - Front = 42psi Rear = 40psi.
Change oil & filter - Use 4.4 quarts of Mobil 1 0W20 Synthetic. ( 5 quarts provided )
Please return unused .6 quart.

And I verbally mentioned to please leave the lower radiator blocking in place.

I provided the oil.
I figured I had covered all bases.

The bill came to $0 which was proper.
It was done in a timely manner.
We drove the 50 miles home without any problems.
When I got home, I noted the remaining quart container of oil was less then half full.

Today I did the 'owners follow-up'.

First I checked the oil level ... the Prius had now been undisturbed for many hours.
As suspected, the level showed slightly over full.
About .2 of a quart I would guess.
That all fits perfectly with the less then half full quart container they returned to me.

So, now it's time to check the tires ....
I told them 42 front and 40 rear.
I got 36 on all four.
Using a second gauge, I got the same results.

While doing this I notice that my guage will not fit properly on the stem on one of the tires.
It fit OK on all the others.
Then I notice the wheel cover is not pushed down far enough right by the valve stem.
I give it a rap with my hand, and it seat properly, and the air chuck now fits well too.
A check of the other wheel covers shows no other problems.
I pumped them up to 42 and 40.

Other then that, all is well.
I survived my first dealer oil change.

One other VERY important point that I would like to make, and I don't think it has been mentioned on this forum.
I confirmed that the dealership had put the CORRECT odometer mileage on the service forms they returned to me.
Many people assume they put the correct mileage on the form and stuff it away.
This is bad ..... ALWAYS confirm the number is correct.
Here is why:

I own a 1995 Chevy 3/4 ton truck.
Nice truck, clean, and very low miles.
I use it very little .... snow plowing, a quick trip to town for lumber, etc.
As a V8 with automatic, it does NOT get good gas mileage.
Today it has less then 43,500 real miles on it. ( I am second owner )
A few years ago I got a recall on the windshield wiper control for the truck.
I took it to the local Chevy dealer, and they performed the work, no charge.
I took the paperwork and shoved into the glove box.
A few years later I was playing with a free access to CarFax.
I was considering selling the truck and thought I would see what the report said about my low mileage clean truck.
CarFax records many events with vehicles, like accidents, repairs, service work, and RECALLS performed.
The small list for my truck was accurate, EXCEPT:
They showed the mileage wrong for that recall, and showed my truck as having over 45,000 miles on it.
I found the paperwork in my glove box, and yep, it was written down there as 45,000+ miles.
At that time the odometer shoed around 42,000 to 43,000 miles.
The service department made the error.
NOW, if I try to sell the truck, and the potential buyer looks it up on CarFax, it will look as though I set the odometer back.
I tried to correct it, but the dealership has moved, and won't do anything.
CarFax says they just record what is given to them, and can't change it.

Now this is not too important because I decided to keep the truck and plow snow with it at home.
I have a 1300 foot driveway.
In a few years, it will pass the 45,000+ mark, and it won't matter as much.
I guess I can tell the buyer that I just didn't drive it much after the recall work.

The point is, check your numbers now, cause it CAN matter later.