Cracked windshield

it can happen from sudden thermal change. 12 month warranty? not sure.

 

If there's no sign of damage, you can try pleading your case to Toyota that the windshield was either defective or it was installed improperly, causing stress on the windshield.

Worse case, they deny it and you either pay out of pocket, or claim it on your auto comprehensive policy.

SCH-I535

 

I've heard of an improperly installed windshield or the trim/moulding surrounding the windshield can cause stress on the edge of the windshield and lead to cracks like what you are seeing.

 

You have nothing to lose by asking.

If Toyota denies it? You'd be hard pressed to prove it wasn't just an act of god or nature.

I'd at least ask to have it covered under warranty. Worst they can say is No.

 

Have you had cold weather lately? Poured hot water over your windscreen to clear the ice?

If Toyota refuse, can't you just get your insurance company to pay? Here if your windscreen is damaged your insurers will repair it for free and if it is damaged beyond repair (like yours appears to be), they're replace it with a small deductible and not affect your claim history. The reason is that it's a safety issue. Nicer to have their policy holder driving a car with a clear view, than run someone over because there was a big crack in their line of sight.

 

be careful driving it with the crack, that's a safety violation here in ma.

 

wow, 3 business days with no backup service manager, that's crazy.

 

Actually, it could be a manufacturing defect. Though rock chips are far and away the majority of cracks in windshields it has happened that a support for the windshield concentrated pressure on the glass at apoint and because glass isn't very prone to bending the windshield cracks under varying temperatures, bumps, etc.
Take it to an independent body shop with experience repairing toyota windshields and see if the crack iniated at a sress point. Or a WSWreplacement shop who can remove the WSW and see if the crack becan at a specific support point. Nots not unbelieveable that the metal frame just happened to not quite line up smoothly with the WSW. Who knows maybe the WSW usn't that smoth either, or a bit of trash got inbetween the WSW and frame.

 

Same thing happened to mine after about three months of ownership. I took it in hoping it would be covered by warranty - my dealership said the same thing yours did, but all the guy had to do was take a ball-point pen and run it along the crack. It caught on one spot (even thought nothing was visible), which meant it was caused by an outside source. No new windsheild for me

 

You want to be careful about using your insurance company for glass claims, since unlike the UK some of the automotive underwriters here in the US most certainly DO pay attention to ALL claims.

The last time I replaced my windshield the price varied wildly - so shop around.
Take a deep breath now, because they don't sell as many Priussys as they do F-150s.
Even though the glass is much smaller it might be a little bit harder to find, and a lot more expensive.

SHOP AROUND!

Good Luck!

 

My windshield has taking a beating around here , only a few small chips, knock on wood..... over $500 for replacement

 

Demand is higher, thus dictating the ability to charge more for the supply. Isn't capitalism fun?