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Consumer Reports Survey: 94% of Prius owners would buy again

Discussion in 'Prius, Hybrid, EV and Alt-Fuel News' started by tag, Mar 5, 2005.

  1. tag

    tag Senior Member

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    In a separate satisfaction survey, Consumer Reports asked subscribers whether they would buy the same car or truck again. The magazine said it received more than 250,000 responses.

    In this category, the Toyota Prius gas-electric hybrid topped the list — a first for a hybrid — with 94% of owners saying they would repeat. Last year's leader, the Lexus LS430 sedan, dropped into second place with a 92% positive response.

    FULL STORY
     
  2. DaveinOlyWA

    DaveinOlyWA 3rd Time was Solariffic!!

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    WOOHOO

    Prius kicking bootie as usual!!
     
  3. efusco

    efusco Moderator Emeritus
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    Who the heck are the 6%??
     
  4. Tideland Prius

    Tideland Prius Moderator of the North
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    Wow, that beats the Camry and we know Camry buyers are loyal followers

    6%? those who had problems with the car and dealership (when they took the car back in) or perhaps those misinformed about the fuel economy :roll:
     
  5. paprius4030

    paprius4030 My first Prius

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    the 6% is probably the same people that complain that the engine stalls when they come to a stop LOL
     
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  6. DaveinOlyWA

    DaveinOlyWA 3rd Time was Solariffic!!

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    the unhappy 6% are the excutitives for the big 3. they only claim they wouldnt buy another one just to keep up appearances.
     
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  7. bookrats

    bookrats New Member

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    I read the Consumer Reports' car issue yesterday (over a nice corned beef sandwich and a bowl of matzoh ball soup at the Roxy Deli.)

    A couple of things worth mentioning:
    • Re: CR's rating of "Most Satisfying" car:, I wonder how they figure this. Does the total number of responses for a particular model count, i.e., if only two people send in returns for a particular model, and both say they'd buy again, does CR publish give that car a 100% satisfaction rating?

      I ask this because I noticed that the #2 "most satisfied" car in the Small Cars category (right after the Prius) is the Scion xB -- a car with a design so different that it makes the Prius look conservative. I wondered how many entries for xBs had been sent in. (Until mid-2004, I think they were only sold in California.)
    • In the overview of their reviews (page 31), they list their Quick Picks of the best models for 2005. They also list "the best of the best" -- cars that had very good or excellent ratings in their major ratings areas.

      The Prius didn't qualify for "best of the best". It won in 3 of the areas: reliability, fuel economy, and owner satisfaction; but it din't win in the safety area.

      Specifically, it gives "accident avoidance" a "fair" rating (white circle), and says "N/A" for crash protection. Huh?

      Elsewhere (page 29), they show that the Prius very good or excellent ratings on the NHTSA tests, so I have no idea where they get "N/A" for crash protection.

      As to "accident avoidance", they mention the steering in the "Lows" (faults) section for the Prius (a rating I disagree with, but which I've heard complaints about from others, so I'll let it go).

      The other fault they list is "Multi-Function Display". I wonder if they're considering this a hazard -- i.e., that it's distracting and could lead to an accident, because the driver's watching the MFD, not the road.

      Again, I disagree, but I could see the point. I've switched my MFD off, but that's me; I'm sure it makes no difference for most drivers.

      But while the Prius may not be the safest cars on the road, it's certainly a very safe ride (particularly if you bought it with side airbags and VSC.)
    • This year, the Prius fell into 3 different categories, not 1 -- because it ends up being listed in 3 separte categories (Small Cars, Family Sedans, and Fuel-Efficient Cars).

      It should have been 4 -- they forgot to put it in Wagons & Hatchbacks. :tomato:
    • Finally, CR's had a big article at the front of this issue, pushing electronic stability control (ESC) in cars. They feel that this is something cars should come standard with, like seatbelts. ("If ESC is available on vehicles you're considering, order it".)

      FYI, Toyota's VSC (Vehicle Stability Control) == ESC. (Mentions this on page 9.) It's available for the Prius -- I got it for mine. I'm an "average joe" driver, and the extra safety appealed to me.

      • I've decided to resubscribe to CR this year, just so I could fill out the report and tell them how much I like my Prius. Maybe we'll win 2 years in a row!
     
  8. hdrygas

    hdrygas New Member

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    I have only one question do they deliver to Olympia??
     
  9. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
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    Re: Consumer Reports Survey: 94% of Prius owners would buy a

    [align=center:3648ff6050]:bootyshake: [/align:3648ff6050]
     
  10. jimofdg

    jimofdg New Member

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    <div class='quotetop'>QUOTE(bookrats\";p=\"69991)</div>
    They didn't get any crash protection info (in time for publication). That's what N/A means - Not Available. CR is very cautious (usually) and prefers to let new data trickle in rather than rush to judgment.

    I agree that the minus of the MFD is baffling and unexplained. CR can get all upset about something that is a design standard. They still hate rear seat headrests that can be lowered to improve rear visibility when there are no rear seat passengers.

    This is the same magazine that rated Wendy's Frosty (an ice cream dessert) the worst shake they had ever had. So considering the source, they got a lot right about the Prius.
     
  11. IsrAmeriPrius

    IsrAmeriPrius Progressive Member

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    It's the water – and a lot more.
     
  12. bookrats

    bookrats New Member

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    <div class='quotetop'>QUOTE(jimofdg\";p=\"70296)</div>
    They didn't get any crash protection info (in time for publication). That's what N/A means - Not Available. CR is very cautious (usually) and prefers to let new data trickle in rather than rush to judgment.[/b][/quote]

    The reason I'm confused is that (a) the government crash test info for the '04 Prius is out there -- I assume that's what CR uses -- and (B) the CR issue last year that reviewed the '04 Prius in-depth displayed (I thought) the government crash test results.

    Are the safety ratings displayed in this issue of CR using information other than the US Government crash test data?
     
  13. jayman

    jayman Senior Member

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    Re: Consumer Reports Survey: 94% of Prius owners would buy a

    Jeff:

    WRT crash test results, I think CR only uses NHTSA and IIHS data. The EU has already tested the 2004 Prius under their NCAP and gave it an outstanding score for offset frontal and side impact (With side curtain airbags fitted).
     
  14. tag

    tag Senior Member

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    <div class='quotetop'>QUOTE(bookrats\";p=\"73276)</div>
    Well, don't take this as gospel but I definitely recall reading (somewhere) that CR uses crash test data from the NHTSA and IIHS, placing more weight on the latter's offset tests. The Prius, AFAIK, hasn't been subjected to the IIHS offset crash test which, I presume, accounts for the "N/A".
     
  15. jayman

    jayman Senior Member

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  16. Jonnycat26

    Jonnycat26 New Member

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    <div class='quotetop'>QUOTE(jimofdg\";p=\"70296)</div>
    Sometimes the MFD can be a PITA. :)

    Like if you want to turn the AC off, but leave the system on auto, you have to go into the screen and change it by hand. And even simple things, like having a passenger put in a destination in the nav system is impossible to do while driving.