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charging malfunction with solar

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by Bob Stayton, Feb 7, 2013.

  1. Bob Stayton

    Bob Stayton Junior Member

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    We have had our Prius Plugin since Sept 2012, and three times we have experienced a charging malfunction when charging at home. The symptoms are:

    1. The charging halts after less than an hour.
    2. When you turn on the car, the screen says "Charge result: Charge stopped due to system malfunction".
    3. When you drive the car, the screen says "Check hybrid system. Stop vehicle in a safe place".

    We took the car to the Toyota dealer, and they could find no error code that would explain the problem. All they could do was turn off the message. We swapped the charging cable for a new one, but that did not fix the problem. The cable is plugged directly into a wall outlet in the garage's 20 amp 110 circuit. Most times it charges ok, but we have had this problem three times now. We do not get this problem when using ChargePoint stations outside the home, but since the problem is intermittant, we cannot be sure it won't happen there.

    The only thing that is different about our setup is that our house is powered by solar PV panels and we are not connected to the power grid. We have been living off grid for 15 years using two Trace 4024 sinewave inverters, which have never given us any issues with any electronics. Since we are not connected to the grid, our power is much cleaner than utility power, which gets line noise from any customer in the neighborhood using a motor. I make sure nothing else is on in the garage when we charge, so I don't think it is our noise.

    The Toyota dealer basically said that since they can find to error code that this was our problem, but I find that hard to believe, because we have no other issues with charging other devices. It is a big problem for us because we cannot reset the message when it happens, we have to take it to the dealer.

    Have other people had problems with charging from a solar electric system?

    I'm wondering if there is any way to filter the line?
     
  2. ny_rob

    ny_rob Senior Member

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    Did you do a full charge at the dealership?
    Can you leave a voltage monitor on that garage line?
    Either low voltage, incorrect Hz or non-compliant sine wave may be the cause?


    PS- congrats on your solar setup! I'm envious :)
     
  3. hill

    hill High Fiber Member

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    Well you've already stated 240v public/charging works fine. Simple. Just 120v charge at a grid tied location and see if you still fault. If you don't, your inverters are the likely culprit. From experience, I've found the portable chargers can act up if they're not provided well grounded grid quality power.
    .
     
  4. Bob Stayton

    Bob Stayton Junior Member

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    Thanks for the replies.
    The dealer charged and drove it to bottom three times without getting an error. But I have done that too at home. This fault has only happened three times in three months.

    I'll try charging offsite at 110 v, but since the problem is intermittant, charging success there will not be conclusive.

    I'd like to monitor the garage power, but I don't know what kind of monitor I should use.
    Because the problem is intermittant, I need to catch it in the act. It either has to record, or I have to sit there and watch for what may be a very brief transient problem.

    I'm thinking there might be a power load in the house that creates a transient voltage drop that trips it up. Is there any kind of filter device I could put between the outlet and the plug that would shield the charger from such events? I wonder if a computer UPS would work. Does anyone know how much maximum current the charger draws?
     
  5. retired4999

    retired4999 Prius driver since 2005

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    Does anyone know how much maximum current the charger draws?​

    I believe it is 12 amps, some one correct me if I am wrong!
     
  6. 3PriusMike

    3PriusMike Prius owner since 2000, Tesla M3 2018

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    I don't have an answer, but I would not compare charging electronics such as phones, laptops, tablets with charging a car. Electronics chargers transform the 110v down to something like 18 or 20v for a laptop that requires 16v...just as an example. And if the voltage drops for a few seconds there is no safety shutoff...the charge just continues when the voltage comes back up to where it needs to be.

    The charger in the car and/or something in the EVSE, probably detects a voltage drop (just guessing) and intentionally opens the circuit and will not reset it because this is somehow a safety feature. This is just a guess and maybe Toyota should know about this so it can be tweaked. Maybe after 5 minutes it should reset itself and try again.

    If you had something like a Watts up pro you can take readings at some interval and dump to a spreadsheet via USB.

    Mike
     
  7. devprius

    devprius /dev/geek

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    When was the last time you replaced or serviced the batteries? How old are the inverters? Do you have any sort of monitoring for your off-grid system? Charge level of the batteries? Output of the inverters? Time stamped logs? Stuff like that? If so, I'd look for any anomalies in the system at the time of the charging failure.

    Can you remember if you had turned on some sort of high-load appliance that would've caused a momentary sag in voltage? If the voltage drops below a certain point, the EVSE & car will shutdown the charging session. Why it would throw a hybrid system failure code is beyond me, but given how complicated this car is, it wouldn't necessarily surprise me.

    If you don't already have some sort of monitoring system, a TED (The Energy Detective) system for the whole house would probably be a good start. You can add additional sensors to monitor individual circuits like the garage one you use to charge the car.

    The EVSE pulls a max of about 12 amps.
     
  8. JamesBurke

    JamesBurke Senior Member

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    The Trace 4024 are not pure sinewave. They use 34 to 52 steps to make the waveform.
    How are they stacked? Each should be capable of 33 amps continuous. The charger is pulling 12 amps, what else is loading the circuit? Brownout? Floating neutral/ground? from your stack configuration causing the EVSE GFI to trip? We have come a long way in reliability of series/parallel stacking control since your inverters were made.

    Could the inverter(s) be going to sleep when the PiP charger shuts off to check battery charge level? That little delay while the inverter(s) came back on would be seen as loss of power and maybe causing the error.
     
    lensovet likes this.
  9. JMD

    JMD 2012 Prius 4 Solar Roof

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    Let us know the outcome
     
  10. lensovet

    lensovet former BP Brigade 207

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    i think this is probably your culprit. the pip does a weird thing where it will pause the charging session and stop charging for a few seconds and then resume. if the inverter decides to shut off and then can't come back on quickly enough, that could be tripping the car.
    i do find it extremely odd that the dealer can't find an error code. that makes no sense.
    if you have an android device (tablet or phone), i would highly suggest getting Torque+a cheap ($20-30) bluetooth OBD reader to see if you can read the codes yourself. you would also be able to reset them without going to the dealer.
     
  11. Vern2

    Vern2 Junior Member

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    We have the same size solar power system. I have two SMA 5000 inverters.

    Sounds like you do not have a monitoring system. You have no idea whats going on! A reasonable priced systen can be bought for $200 here, TED 5000 Shopping Helper. You will find out what's going on. Just click on History or Graphing Tab. Go back to the time the charge failed.

    Just buy the Basic, 1 source to monitor.

    Note:
    1) My Live TED 5000 link. TED 5000
    Click on Tabs on my live system.

    2) I'm grid tie. So as long as you have power to your house TED will monitor your system output.

    3) My electric bill has been zero every month for 2012. For 2013, month of Jan, I have produced 190 kwH's in excess so far. My meter is read on 16 of month. So end of Jan is Feb 16 for me.
     
  12. Bob Stayton

    Bob Stayton Junior Member

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    Thanks for all the suggestions.

    Regarding the issue of sleep mode on the inverters, that cannot be the case because that mode is turned off. In any case, our load never goes to zero because we still have a few things with a "phantom" load that we cannot put on a switched output.

    Regarding our solar setup, like I said it is 15 years old and so kind of ancient by solar standards. But it has served us very well up until this issue. By the way, this is not our first electric car. I charged and drove a 1980 VW Rabbit converted to electric for five years before the Prius. That charger drew 17 amps, but never had this kind of sensitivity, it seems.

    I'll look into the suggestions regarding voltage monitoring. That should give me more clues about what is going on. I don't have an Android phone, but I may get one if Toyota can't help me.
     
  13. JamesBurke

    JamesBurke Senior Member

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    What was the SoC when you started charging and what was it after it quit.

    Some PCers are able to log the entire charging cycle which is how we found out about the current dropouts.
    I still think its related to this dropout even if it isn't specifically sleep mode as your only getting the loss of power message. I can remember people having to use incandescent lights as a secondary load to stabilize/filter the line when trying to power devices with switch power supplies. and the old turn on a light to light your pilotless stove or use a match..
     
  14. Coyotefred

    Coyotefred Member

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    +1 on the TED system as I recently talked about in a recent thread.

    I'm grid-tie as well (solar and wind), and I use all of TED's 4 possible monitoring inputs (MTUs) (although I wish I could use more than 4). One for solar, one for wind, one for my house, one for my outbuilding/water well.

    You end up finding out all sorts of uses for TED monitoring beyond the well-documented drop in your electrical use simply by becoming more mindful of your uses as well as tracking down loads you didn't know existed, etc. One example in my case...I have a fairly extensive drip irrigation system which sometimes "blows out" an irrigation component, leaks, etc. Since I know how much electricity the irrigation system uses normally (ie the electric used by my elec well...obviously this wouldn't work if you were on city water), I can easily see when one of these leaks or "blow outs" occurs. Combine this with some basic home automation capability (I use Z-wave/micasaverde), and I can remotely turn off my well and save not only electricity but water as well until I can repair the problem.

    'More info than you probably wanted, but thought I would share :)