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Charging cable error

Discussion in 'Prime Plug-in Charging' started by m8547, Aug 12, 2018.

  1. m8547

    m8547 Senior Member

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    2018 Prius Prime
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    The other day I got in my car in the morning, and it had a message about some kind of charging problem. It only showed 9.5 miles of range, so it probably charged for about an hour the previous night before stopping. The charging cable had the power light on, and the error light flashing 3 times. Looking that up in the instructions, there is just an unhelpful note to contact Toyota dealer. It says "An electrical leakage is detected and charging is canceled, or there is a malfunction in the charging cable." I doubt the dealer knows anything. The cable works again after unplugging it. I can't think of any way there would be "electrical leakage". It wasn't on a GFCI outlet, but it was in a garage and everything was dry. Has anyone had this problem before?
     
    #1 m8547, Aug 12, 2018
  2. bwilson4web

    bwilson4web BMW i3 and Model 3

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    I have had a ground fault but it was diagnosed at the power outlet.

    GOOD LUCK!
    Bob Wilson
     
    #2 bwilson4web, Aug 12, 2018
  3. bisco

    bisco cookie crumbler

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    might have been a one off. i would wait to see if it happens again.
     
    #3 bisco, Aug 13, 2018
  4. benagi

    benagi Active Member

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    2017 Prius Prime
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    Prime Advanced
    I had that problem in my garage. Come to find out it was just the wall receptacle. Went to Lowe’s and upgraded it with a more durable one. Problem solved.
     
    #4 benagi, Aug 15, 2018
  5. m8547

    m8547 Senior Member

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    Prime Plus
    In this case the brick was hanging from the receptacle, so maybe that was the problem. I've charged from that receptacle before without a problem, though. They really should have put a slightly longer cord on the wall side so it can rest on the ground.
     
    #5 m8547, Aug 15, 2018
  6. bisco

    bisco cookie crumbler

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    Plug-in Base
    the o/m instructs you to support the brick weight by hanging it on the wall, taking the stress off of the plug.
     
    #6 bisco, Aug 15, 2018
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