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Bluetooth connection

Discussion in 'Gen 2 Prius Technical Discussion' started by Tripod137, Jul 19, 2007.

  1. Tripod137

    Tripod137 New Member

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    I have a Nokia 2366i and works fine in and out of the car. I got it because it has bluetooth. I connected it to the car (connection as easy), but I tend to get a garbled connection when I use it through the car. Most connections are unintelligible. On the rare occasion, the audio clears up and sounds fine. But more often than not, I can only understand a few words here and there. This is from the OTHER person's side of things. Inside the car, everything sounds fine, but the OTHER END is the one that has the problem. They can't make out heads or tails of the conversation.

    Is it the car or the phone? (I don't have a bluetooth headset to verify the bluetooth "quality" of the phone)
     
  2. qbee42

    qbee42 My other car is a boat

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    My Bluetooth sound quality is fine with a Sony-Eriksson phone. You could be having a couple of different problems:

    1) You may have problems with the microphone in the Prius. It is located over your head in the center, near the reading lights. Some owners have reported very low audio levels with their microphones. You might try recording a few voice tags and see how they sound.

    2) It may be an RF signal quality issue. Many people keep their cell phones in their pockets when using the hands-free Bluetooth on the Prius. With your phone buried, the signal will be much lower. It is possible that the phone is receiving the much stronger signal from the tower, but not sending back a good signal. Try taking the phone out and holding it in a better position, just for a test.

    Tom
     
  3. boulder_bum

    boulder_bum Senior Member

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    The first thing to try is to crank the microphone volume up. No one could really hear me on the other end until I did so.

    To do that, you need to get to the diagnostic screen. To do so (someone correct me if I'm wrong because I'm unsure of the details), you hold the Info button down, then turn your headlights on and off a few times quickly.

    You should be able to navigate to the Bluetooth microphone settings and crank it up to about 5.

    Be careful what you change, though. You really don't want to do something like turn traction control off because it will literally ruin your car.
     
  4. SureValla

    SureValla Member

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    <div class='quotetop'>QUOTE(Boulder Bum @ Jul 19 2007, 12:29 PM) [snapback]481623[/snapback]</div>
    interesting I have the same phone and got it for the same reason. I have an 07 touring and it sounds fine to me. I noticed I have to speak a little louder then usual for it to reach the mic but other then that no problems like you describe

    perhaps your expecting too much from a cell phone or maybe you dont live in an area with good service in general?
     
  5. Tripod137

    Tripod137 New Member

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    No, we have good service and when the bluetooth is off and using the speakerphone, it all sounds find. not garbled or anything. When my wife is using the bluetooth in the car.....and she makes a call, she is often choppy sounding...cuts outs a lot. Conversations are basically useless. Then, once in a blue moon, I can hear her fine. Volume is always good, but the audio quality is BAD. "Hi...garble...garble...garble.....Can you hear me?....Anyway, I said that...garble garble garble...and need to take...garble garble....Hello? Ok...talk to you later...By-garble garble"

    When she is using the speaker phone, all is fine. Hmm...maybe I need to do some more testing. Call from my cell to hears...while sitting in the car...and more her phone around to see if anything changes.