Bluetooth auto-connect fails on both Samsung A900 and Motorola Q. Connect works, autoconnect doesn't

Hello,

2008 Prius forgets the bluetooth settings to connect to the bluetooth phone that I already have registered. It remembers for 1 minute after I shut off the car, then I must reconnect or re register manually every time I turn the car on. (I am getting good at that though Interesting note: I do not have to enter the bluetooth passkey again, so it hasn't totally forgotten.

I have tried this with both a Samsung A900 Sprint (RAZR look-a-like) cellphone and a Motorola Q Verizon smartphone. Anyone else been successfull with the A900 or the Motorola Q and any year Prius? It should connect automatically when I get near the Prius. Are either of those phones on a list of phones that work or do not work?

I can't think of anything else to try? Anyone have any suggestions? Is there a way to update bluetooth firmware on the Prius?

Here is what I have checked and double-checked:

1. When I touch the screen to Select a Phone the phone is listed after I connect, but if I recycle the car power there are no phones listed under the "Select a Phone" menu on the Prius touch screen.
2. Both the A900 and Q remember the Prius which is named Hands Free
3. On the Prius, I have Auto-Connect selected.
4. Both the Q and A900 are set with Bluetooth on all the time. They both autoconnect to my other BT headsets.
5. I updated the A900 to the latest firmware with no luck.
6. Once I connect the A900 or the Q to the Prius (Register) they both work great, but it is not convenient to reconnect every time I power off the Prius.

Interesting bug: I changed the default name of the Prius from Hands Free to Eds Prius and the passcode from 1111 to 0000 and the Prius does not remember those changes. Has anyone else been able to change the name of the Bluetooth on the Prius?

I have read other posts and others have used the A900 with older model Prius and they seem to work fine.

Any similar problems with any other cell phones and how they resolved it?

Thanks,

Ed.

 

Re: Bluetooth auto-connect fails on both Samsung A900 and Motorola Q. Connect works, autoconnect doe

I wonder if this is only happening on the 2008 models?

Thanks for the reply. I called the dealer today, they said bring it in. I can't think of anything else to try, so I guess I will bring it in. They will give me a loaner car for the day, but I'm sure it will get lousy mpg.

I did try another phone with my 2008 Prius. My oldest son has a new Sprint MOGUL cellphone with Bluetooth and I connected his easily to the Prius, and it did the same thing. The Prius forgets the MOGUL after about a minute. So that is 3 different bluetooth phones now that I have tried and none of them auto-connect. The Samsung SPH-A900, the Motorola Q, and the Mogul .

 

Re: Bluetooth auto-connect fails on both Samsung A900 and Motorola Q. Connect works, autoconnect doe

Update:

You were correct. The modele was defective.

I took it into the dealer and they spent an afternoon trying to auto-connect a couple of phones. They were able to delete the phones from my Prius, so I know that is possible.

The dealer ordered a new computer module which took a week to get the part plus several hours to install. And only a specially trained electronics technician was able to install it, which was fine with me. It works great now. It auto connects every time just the way it is supposed to. I have a new LG Muziq phone now, since I lost my A900. But the Motorola Q autoconnects now too.

Also, I am able to transfer all my contacts to the Prius phonebook, which I could not do previously, but maybe that was because the A900 wouldn't transfer and the Muziq will. That is a nifty feature if anyone hasn't tried it. It transfers all contacts at one time from the cell phone contact phonebook to the Prius phonebook.

The Dealer said this was the first time they had this problem, so it must be rare.

Only one issue remains. When I had one phone it auto-connects everytime, but if I have two phone profiles in the Prius it does not auto-connect. I think it gets confused which one is trying to connect. So I'll probably just remove the 2nd cell phone and only use one.

Also, I think the new module might have fixed an issue with the CD/AM/FM. Before when I turned off the car and turned it back on it didn't remember if the CD or radio was on, it was always off. But now it remembers if I left the CD on or the radio on, it will be on when I turn on the car. So that is nice too.

 

Re: Bluetooth auto-connect fails on both Samsung A900 and Motorola Q. Connect works, autoconnect doe

I found out that it does Auto-connect even if you have two phone profiles, but only to the phone that you had selected last, and you need to have the auto-connect button enabled. No need to get rid of one of the profiles.