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Anyone have luck with warranty for rear speaker issue?

Discussion in 'Prius v Audio and Electronics' started by mudmanrv, Jan 18, 2013.

  1. mudmanrv

    mudmanrv Member

    Joined:
    Jan 16, 2012
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    Location:
    NE Indiana
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    We all know by now that the rear speakers for lack of better term, really suck.

    I was wondering if anyone went to the dealer for oil change or whatever and pitched a fit about the speakers ...

    and if so -- did you get anywhere? what was your argument?

    I briefly mentioned something at my last visit - and the service mgr. blew me off ...
    wanted to bring it up when i go in for my 15k this time ...

    any suggestions?
     
    #1 mudmanrv, Jan 18, 2013
  2. patanci

    patanci Junior Member

    Joined:
    Sep 21, 2008
    4
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    Location:
    Michigan
    Vehicle:
    2009 Prius
    Complained to my dealer and was told that speakers work. Explained to them that volume is much lower than the front. Tech guy pulled another prius and compared the sound and it ended up that all prius V speakers have lower rear volume. I was told to bring up this issue with Toyota customer service.
     
    #2 patanci, Apr 11, 2013
  3. toyotechwv

    toyotechwv Toyota Technician

    Joined:
    Nov 16, 2007
    474
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    Location:
    Princeton, WV
    Vehicle:
    2011 Prius
    Model:
    Two
    Ask them to have a Master tech submit a DPR (Dealer Product Report) for the issue. If they get enough they will look into a possible TSB.

    SPH-D710 ? 2
     
    #3 toyotechwv, Apr 11, 2013
  4. Offline

    Offline Active Member

    Joined:
    Sep 3, 2012
    639
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    Location:
    Lenexa, Kansas
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Gosh, the Prius was originally based on the cheapest car Toyota sold in the U.S - the Echo which invoiced under $10,000? Are you expecting some sort of audiophile system in a low end economy car? The last brand new mid-size Mercedes sedan I bought didn't even come with rear speakers as standard equipment - only two in the front - although I added the optional OEM rear speakers later.
     
    #4 Offline, Apr 15, 2013
  5. 1911Tex

    1911Tex Junior Member

    Joined:
    Feb 5, 2013
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    Vehicle:
    2013 Prius v wagon
    Model:
    Five
    Use the front/rear speaker balancer on your radio; i.e., increase volume on rear...it works fine.
     
    #5 1911Tex, Apr 16, 2013
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