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anyone have a wonderful service dept?

Discussion in 'Local Prius Club Main Forum' started by MisterW, Feb 16, 2007.

  1. MisterW

    MisterW New Member

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    Hello- I'm in the Falls Church/Arlington area. Wondering if anyone is happy with a dealer service dept. around here. I'm getting tired of "service advisors" trying to sell me unneeded work and giving me a runaround when I do need something checked. But I have the 7-yr warranty, so I've got to deal with it for 4 more years....
     
    #1 MisterW, Feb 16, 2007
  2. livelychick

    livelychick Missin' My Prius

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    <div class='quotetop'>QUOTE(MisterW @ Feb 16 2007, 02:11 AM) [snapback]391321[/snapback]</div>
    Don't know if you're ever in Richmond, but I've got a good one down here. McGeorge Toyota. They were AWFUL on the sales floor (ended up buying it somewhere else), but their service department is better priced than other dealerships AND they don't try to "hoo-doo" me.
     
    #2 livelychick, Feb 16, 2007
  3. JimboK

    JimboK One owner, low mileage

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    <div class='quotetop'>QUOTE(livelychick @ Feb 16 2007, 07:30 AM) [snapback]391359[/snapback]</div>
    I'll put in a plug for McGeorge too. I can't say they'll never try to sell you something you don't need. I've never taken it there for PM items (I've done it all myself), where dealers are famous for pushing their maintenance package versus Toyota's. But I've had warranty work done there and they treated me well.
     
    #3 JimboK, Feb 16, 2007
  4. livelychick

    livelychick Missin' My Prius

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    <div class='quotetop'>QUOTE(JimboK @ Feb 16 2007, 09:23 AM) [snapback]391383[/snapback]</div>
    Didja know that for the 15000 mile service, they were over $100 cheaper than Haley? I couldn't believe it! (I bought my car at Haley...) I'm a believer ever since.
     
    #4 livelychick, Feb 16, 2007
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